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Chase- Candidate Experience page is hiring: User Experience Designer, Vice Presi

Chase- Candidate Experience page
New York, NY Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/16/2025

User Experience Designer, Vice President

Minimum Qualifications

  • 5 years of professional experience designing and delivering customer-facing products and experiences for web and mobile
  • Advanced to expert skill level designing and prototyping in Figma
  • Deep knowledge of user-centered and human-centered design approaches
  • Experience working with cross-functional teams through discovery, ideation, prototyping, testing, and enablement etc., using Design Thinking and Agile best practices
  • Experience creating presentations in PowerPoint and / or Keynote

Responsibilities

  • As a User Experience Design Lead, Vice President in the Chase Consumer Bank portfolio, you will be instrumental in scoping, shaping, designing, and delivering initiatives
  • Collaborating closely with our Senior UX Leads and cross-functional partners, you will effectively articulate user and customer needs, using research and data to inform the creation of prototypes and high-fidelity designs
  • You will work in tandem with partners from Research, Content, Tech, and Product departments, participate in strategic discussions, and have the opportunity to directly design user-centric experiences for web and mobile platforms
  • Collaborate with cross-functional partners (including Product, Research, Content, Tech) to help define product strategy, aligned to user needs and business goals
  • Get hands-on designing end-to-end experiences leveraging research and design thinking best practices to inform your work
  • Participate in research activities such as user interviews, surveys, focus groups, usability studies, etc
  • Lead design activities and creation of UX artifacts for web, mobile and Omni channel experiences (e.g., journey maps, conceptual models, user flows, wireframes, high-fidelity prototypes), working in close partnership with content designers and UX researchers
  • Develop and sustain effective cooperative working relationships with peers, managers, and other stakeholders
  • Create presentations and share work with stakeholders providing rationale for strategic decisions and design choices
  • Qualifications

  • Bachelor’s Degree (or higher)
  • 5 years of professional experience designing and delivering customer-facing products and experiences for web and mobile
  • Advanced to expert skill level designing and prototyping in Figma
  • Strong visual design skills experience in service design
  • Deep knowledge of user-centered and human-centered design approaches
  • Experience working with cross-functional teams through discovery, ideation, prototyping, testing, and enablement etc., using Design Thinking and Agile best practices
  • Strong storytelling skills
  • Experience creating presentations in PowerPoint and / or Keynote
  • Preferred Qualifications

  • Understanding of Accessibility Guidelines and Inclusive Design practices
  • Experience designing for large scale, Omni channel products and services
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