What are the responsibilities and job description for the Account Director position at Chase&Co.?
You’re a Leader. A Strategist. A Guide.
You thrive at the intersection of client relations , team leadership , and new business development . You confidently steer client relationships to success, mentor and manage account managers to achieve their best, and actively contribute to new business efforts to grow Chase&Co.’s portfolio.
You effortlessly blend strategic insight with creative collaboration to deliver marketing strategies that captivate and drive measurable results.
You meet with clients as a trusted advisor, equipped with extensive marketing expertise and a deep understanding of their goals. You excel in building and presenting compelling decks that drive strategic discussions and align stakeholders on key objectives.
Your marketing agency experience— 5 years strong —has prepared you to manage complex client portfolios, balancing multiple priorities with skill and precision.
You guide your team, mentoring account managers and inspiring them to exceed expectations. You set clear KPIs for client retention , satisfaction , growth , and billable utilization . You provide actionable feedback and empower your team to hit these targets and grow professionally.
You maintain accountability for client satisfaction , aligning your team and resources to ensure every deliverable reflects Chase&Co.'s performance-driven excellence.
You identify and seize opportunities to expand client relationships, driving sustainable growth and profitability while nurturing long-term partnerships.
You are also passionate about new business efforts , playing a key role in identifying and pursuing opportunities to bring new clients into the Chase&Co. family.
You proactively refine internal processes, championing efficiency and innovation to elevate client service standards.
You love working with nice, friendly people like yourself who share your commitment to excellence.
You’re open to working 3–5 days a week at our office near Thanksgiving Point—it’s closer than you think. Put it in your GPS and see for yourself.
Qualifications :
- Minimum of 5 years of marketing agency experience , managing multiple clients and projects.
- Proven expertise in client relations , including retention, satisfaction, and growth.
- Experience mentoring and managing account teams, with a focus on setting and achieving KPIs .
- Demonstrated success in new business development , including identifying and pursuing opportunities.
- Strong strategic , analytical , and communication skills , including building and presenting decks to clients and stakeholders.
- Ability to work on-site 3–5 days per week in Lehi.
