What are the responsibilities and job description for the Hotel General Manager position at Chateau Avalon Hotel?
Job Title: General Hotel Manager
Location: Kansas City, KS
Company: The Chateau Avalon Hotel
Job Type: Full-Time
Salary: Based on Experience
Schedule: Weekdays, Weekends, Holidays as needed
About Us:
The Chateau Avalon Hotel is Kansas City's most unique boutique hotel, known for its one-of-a-kind themed suites, romantic atmosphere, and commitment to top-tier guest experiences. Nestled near Village West and the Kansas Speedway, our property offers both charm and adventure for couples, business travelers, and staycationers alike. We’re seeking a passionate and experienced General Hotel Manager to lead our dynamic team and uphold the excellence that defines our brand.
Job Summary:
As the General Hotel Manager, you will be responsible for overseeing the day-to-day operations of the hotel. You will lead department heads and team members to deliver exceptional service, manage budgets and performance goals, and ensure a smooth and memorable experience for every guest. This is a hands-on leadership position ideal for someone with a strong hospitality background and a passion for creating exceptional stays.
Key Responsibilities:
- Oversee all hotel operations, including front desk, housekeeping, maintenance, events, and guest services
- Hire, train, and supervise staff to ensure a positive and productive work environment
- Develop and manage budgets, forecasts, and financial goals
- Ensure guest satisfaction through quality assurance and proactive service recovery
- Maintain high standards of cleanliness, safety, and property appearance
- Implement and maintain company policies and procedures
- Monitor and improve performance through KPIs, reviews, and team meetings
- Collaborate with ownership and executive team to drive business goals
- Represent the hotel in the community and foster relationships with partners
Qualifications:
- 3 years of hotel management or hospitality leadership experience (required)
- Strong knowledge of hotel operations, budgeting, and guest service best practices
- Excellent leadership, communication, and interpersonal skills
- Proven ability to manage teams, resolve conflicts, and maintain high morale
- Tech-savvy with experience using PMS systems and basic office software
- Flexible schedule, including availability on weekends and holidays
- Bachelor’s degree in Hospitality Management or a related field preferred
What We Offer:
- Competitive salary and performance-based bonuses
- Paid time off and holidays
- Employee discounts and perks
- A supportive, collaborative workplace culture
- Opportunity to lead a one-of-a-kind hotel property with passionate staff and loyal guests
Ready to lead something extraordinary? Apply now to join the leadership team at The Chateau Avalon Hotel and help shape unforgettable experiences for our guests every day.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Work Location: In person
Salary : $60,000
