What are the responsibilities and job description for the Housekeeping Manager position at Chateau Beachfront Resort, BW Signature Collection?
The Housekeeping Manager is responsible for the overall cleanliness and maintenance of the hotel's guest rooms and public areas. They oversee a team of housekeepers and ensure that all hotel standards are met. The Housekeeping Manager must be able to manage staff effectively, resolve problems quickly and efficiently, and provide excellent customer service.
Pay: Based upon Experience
Benefits
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Responsibilities
- CLEAN ROOMS WHEN NEEDED
- Oversee all aspects of the housekeeping department, including the cleanliness and maintenance of guest rooms and public areas
- Manage housekeeping staff and ensure that they are meeting all hotel standards
- Schedule housekeeping shifts and assign tasks
- Train new housekeeping staff members
- Inspect guest rooms and public areas to ensure that they are clean and well-maintained
- Resolve guest complaints and issues related to housekeeping
- Order and maintain inventory of cleaning supplies and equipment
- Develop and implement new housekeeping procedures and policies
- Stay up-to-date on industry trends and best practices
Qualifications
- High school diploma or equivalent
- 3 years of experience in a housekeeping management role
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to resolve problems quickly and efficiently
- Knowledge of hotel housekeeping operations and procedures
- Ability to work independently and as part of a team
By The Sea Resorts is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
