Housekeeping Manager

Position Overview:

The Housekeeping Manager is responsible for ensuring the smooth operation of housekeeping functions, including managing inventories, ordering supplies, overseeing inspectors, overseeing laundry attendants, and ensuring all areas are maintained according to company standards. This role requires strong organizational skills, attention to detail, and the ability to effectively communicate with both the housekeeping team and management.

Key Responsibilities:

· Inventory Management: Complete weekly inventories of household items, linens, cleaning supplies, and other housekeeping-related materials.

· Ordering Supplies: Order housekeeping linens, cleaning supplies, and other necessary materials based on inventory levels, ensuring timely delivery and proper organization of new items.

· Oversee Housekeeping Operations: Ensure that the housekeeping company is cleaning all units according to arrival schedules and maintaining cleanliness standards.

· Issue Resolution: Address any housekeeping-related issues with the contracted housekeeping company, ensuring corrective actions are taken and standards are met. The Housekeeping Coordinator will follow up with owner and guest complaints to ensure satisfaction and resolution.

· Coordinate with Management: Work directly with management to ensure alignment of housekeeping schedules, standards, and operational needs.

· Track Supply Usage: Monitor usage of housekeeping supplies to ensure appropriate stock levels and minimize waste.

· Assist with Staff Coordination: Coordinate with the in-house housekeeping team and support the scheduling and assignment of tasks.

· Inspect Properties: Assist with inspecting and cleaning the Palm room and rental units to ensure cleanliness and readiness for guests.

· Inspect all owner arrivals

· Lost and Found Management: Ensure proper handling and documentation of lost and found items in accordance with company policies.

· Maintain Cleanliness and Organization: Ensure all areas are kept clean and organized, supporting the Housekeeping Coordinator to maintain consistency and high standards across all rental properties.

· Inspectors Oversight: Oversee in-house inspectors to ensure they perform their scheduled inspections of departures, arrivals, and unoccupied rentals. The Housekeeping Coordinator will ensure that inspectors identify damages and maintenance needs and create work orders for necessary repairs.

· Inspector Performance Management: Conduct performance evaluations of inspectors to ensure they meet cleanliness and productivity standards. Address performance issues, document concerns, and provide feedback or training as needed.

· Inspector Scheduling: Ensure full-time inspectors work their scheduled hours, with appropriate coverage for all areas and tasks.

· Laundry Attendants Oversight: Oversee laundry attendants who perform onsite laundry and linen exchanges, ensuring tasks are completed according to the set standards and schedules.

· Administrative Support: Maintain accurate records related to inventory, supply orders, inspections, and laundry activities; prepare reports as needed for management review.

· Guest and Owner Communication: Communicate with the Front Desk or Management regarding guest requests or concerns related to housekeeping.

· Additional Duties: Perform other housekeeping-related duties as assigned by the General Manager or Rental Manager.

Physical Requirements:

· The role requires physical activity, including standing, walking, bending, lifting, and squatting for extended periods.

Benefits:

Health Insurance

Vision and Dental Insurance

PTO

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Work Location: In person

Salary : $18 - $19