What are the responsibilities and job description for the Night Auditor/Front Desk Clerk position at Chateau Westport?
Job Summary:
Chateau Westport Resort is looking for a dependable, detail-oriented Night Auditor to join our hospitality team. The Night Auditor ensures smooth overnight operations, performs daily financial reconciliations, handles guest requests, and maintains cleanliness and security throughout the resort. Your contributions will directly impact the comfort and safety of our guests.
Key Responsibilities:
- Complete nightly audits by reconciling daily transactions, balancing accounts, and preparing financial reports.
- Conduct guest check-ins/check-outs professionally and efficiently during overnight hours.
- Answer phone calls, respond promptly to guest inquiries, and handle requests courteously and effectively.
- Perform quiet-hour housekeeping tasks, including laundry duties, maintaining cleanliness in lobby and common areas, and disposing of trash.
- Ensure resort security by conducting routine property and safety inspections.
- Clearly communicate overnight incidents, maintenance concerns, or issues to management.
- Assist guests with inquiries regarding reservations, amenities, or local information.
Additional Duties Include:
- Performing basic housekeeping duties such as tidying common areas and maintaining restrooms overnight.
- Assisting in laundry tasks such as washing, drying, folding linens, and restocking as needed.
- Completing occasional light administrative tasks as assigned by management.
Qualifications:
- Previous night audit, front desk, or hospitality experience preferred. Training provided for motivated candidates.
- Basic familiarity with hospitality management software and cash-handling experience is beneficial.
- Strong problem-solving, organizational, and attention-to-detail skills.
- Ability to effectively handle multiple tasks independently during overnight shifts.
- Excellent customer service and interpersonal skills.
- Reliability, flexibility, and the ability to remain calm and professional in any situation.
Employment Details:
- Job Type: Full-time or Part-time available
- Pay: Starting at $16.66 per hour
- Hours: Overnight shifts 12am-8am Friday and Saturday a must, other shifts available to fill out schedule.
- Benefits:
- Employee discounts
- Free parking
- Positive and supportive team atmosphere
- Opportunities for growth within the company
Job Type: Part-time
Pay: From $16.66 per hour
Expected hours: 16 – 40 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Every weekend
- Holidays
- Night shift
- Overnight shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $17