University Registrar

University Registrar

Chatham University invites applicants for University Registrar.

The Registrar provides dynamic and strategic leadership in academic operations by effectively planning and managing the maintenance and integrity of all student academic records, coordination and verification of the content in academic catalogs, creation and upholding of course and classroom schedules and allocations, facilitating all areas of student registration, recording and reporting of grades, ensuring graduation requirements, compliance with Federal and State guidelines and regulations, the establishment and maintenance of processes for the equitable and consistent administration of policies and procedures as they relate to registration and academic record keeping.

Chatham University strives to promote a campus environment that understands and embraces multiculturalism while increasing individuals' intercultural competence. We actively work to build and sustain a diverse and culturally vibrant campus, which promotes employee and student success and retention. Learn more at: https://www.chatham.edu/mission-and-values/diversity-and-inclusion/index.html.

Essential Duties and Responsibilities:

• Lead and oversee all enrollment related operational and policy related functions of the Registrar division, including registration, academic record keeping, curriculum management, graduation, Commencement planning, federal and state compliance, diploma generation and distribution, grading, transcript accuracy and production, degree progress audits, enrollment certifications and Veterans benefit enrollment certifications.
• Oversee the management of policies, processes, and operations of the Registrar's Office and provide leadership, innovation, vision, and accountability for the management of all records, registration policies, and services that support student success.
• Oversee the conformity of educational record use, dissemination, and privacy of student information to university policies and legal requirements, including the Family Rights and Privacy Act (FERPA) and other applicable laws and regulations as well as those of other regulatory agencies.
• Supervises the maintenance of the degree audit system and provides oversight for the monitoring of student's progress toward degree completion.
• Manages the coordination and verification of the course content of the Academic Catalogs. • Develops the University's Academic Calendar in consultations with appropriate administrators.
• Promote and maintain effective relationships with faculty, staff, and academic partners across campus and other institutions, collaborating on issues relating to curriculum, university policies, and other areas of Registrar responsibilities.
• Develops and maintains an operational guide and manual as well as the Registrar's Calendar.
• Oversee National Student Clearinghouse monthly and special submissions.
• Manages the establishment and maintenance of processes for the equitable and consistent administration of academic record keeping policies and procedures.
• Works collaboratively with direct reports to strategically plan the technological direction of procedures, processes, and policies.
• Works collaboratively with Information Technology Services (ITS) to plan and develop strategies for maintenance and assessment of academic information infrastructure, this includes advising ITS on software and programming issues.
• Examines and re-engineers operations and procedures, formulating policy, and developing and implementing new strategies and procedures, to lead process change, as needed to develop and maintain contemporary operations for registrar services.
• Oversee the catalog and departmental webpages' maintenance and accuracy.
• Coordinates budget planning, monitors budget implementation, and ensures fiscal management.
• Advises and responds to questions from University departments and external agencies regarding complex issues or policies impacting assigned programs and services.
• Collaborates directly and successfully with faculty and campus partners to develop and implement policies and processes.
• Monitors and verifies student enrollment data essential for official internal and external reporting related to academic and student records, including the National Student Clearinghouse, auditors, and accreditors, as needed.
• Supervises a team of three professional staff including associate registrar, assistant registrar, and office coordinator.
• Produce student data reports for campus stakeholders and provide detailed and complex reports to national and federal agencies such as NCAA, IPEDS, Department of Education and Veteran Affairs.

Essential Tasks:

• Serves as a member of the Enrollment Management leadership team and assists in developing the divisional plan and setting divisional priorities. The Registrar must be highly collaborative with other senior leaders in key partner offices.
• Develops and maintains a strategic plan for The Office of the University Registrar with a genuine commitment to student success, customer service, growing enrollment, and supporting diversity. Investigates and develops ways to improve services to prospective and enrolled students.
• Develops, plans, implements, and administers organizational goals and objectives.

Qualifications:

• A bachelor's degree in a student-services related area, education, business or other related field. Master's degree preferred.
• Five to eight years of progressive administrative leadership experience required primarily in the areas of Student Records, Registration, Degree Clearance or other support areas, including at least two years of supervisory experience.
• Knowledge of trends, issues, and accepted practices relevant to the position.
• Knowledge of enterprise-scale student information systems, processes, and management.
• Comprehensive knowledge of enrollment systems and well-versed in the requirements and processes of a successful Registrar.
• Strong understanding of best practices in student registration and records and understands the role of the Registrar in strategic enrollment management and student success.
• Experience with information systems such as WorkDay, CampusVue/Anthology, and academic catalog software a plus.
• Excellent interpersonal, communication, organizational skills, and public speaking experience are essential.

Other Responsibilities:

• Requirements are within the general range of an office environment. Daytime and some travel is required during the year. Some weekend assignments are necessary.

Salary Range:

• We offer a competitive Salary Range, and the exact compensation will be based on the candidates' skills and experience.

How to Apply:

Applications accepted only via www.chatham.edu/careers (direct link is https://chatham.applicantpro.com/jobs/3613543) and follow the instructions to complete the application process. To ensure full consideration, please include:

• Cover Letter outlining your qualifications for the position
• Curriculum Vitae or Resume
• Contact information for three professional references

All application materials should be uploaded at the same time at the time of application. The system will not allow applicants to make edits to their applications after submission.

Chatham University is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. Persons of color, women, veterans, individuals with disabilities, and members of other underrepresented groups are highly encouraged to apply. Chatham University does not discriminate on the basis of race, color, religion, gender, gender identity, gender expression, sexual orientation, age, or national origin.