What are the responsibilities and job description for the Customer Service Representative *ASAP position at Chats Cloud Cover?
Job Title : Customer Service Representative
ASAP
Location : San Antonio, TX
Job Type : Full-Time
Job Summary :
We are urgently seeking a dedicated and customer-focused Customer Service Representative to join our team in San Antonio, TX. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and providing exceptional service to ensure customer satisfaction. Strong communication skills, problem-solving abilities, and a positive attitude are essential for this role.
Key Responsibilities :
Respond to customer inquiries via phone, email, and in-person.
Provide accurate information about products, services, and company policies.
Resolve customer complaints and issues efficiently and professionally.
Process orders, returns, and account updates accurately.
Maintain detailed records of customer interactions and transactions.
Collaborate with other departments to ensure customer needs are met.
Qualifications :
High school diploma or equivalent.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Proficiency in computer applications and data entry.
Ability to work in a fast-paced environment and handle multiple tasks.
Keep a pulse on the job market with advanced job matching technology.
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