What are the responsibilities and job description for the Front Desk Medical Receptionist position at Chatuge Family Practice?
Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative tasks. This role is essential in ensuring the smooth operation of our medical office and enhancing patient experiences.
Responsibilities
- Greet patients warmly and manage front desk operations efficiently.
- Schedule and confirm patient appointments, ensuring optimal use of time slots.
- Maintain accurate medical records and ensure compliance with privacy regulations.
- Handle incoming phone calls with professionalism, addressing inquiries and directing calls as needed.
- Process patient information, including insurance verification and medical billing.
- Assist in clerical duties such as filing, data entry, and maintaining office supplies.
- Collaborate with healthcare providers to facilitate patient care and communication.
- Manage Medicare-related inquiries and assist patients with understanding their benefits.
Qualifications
- Previous experience as a Medical Receptionist or in a similar administrative role is preferred.
- Familiarity with medical scheduling software and electronic health records (EHR) systems.
- Strong clerical skills with attention to detail in managing medical records.
- Excellent phone etiquette and communication skills to interact effectively with patients and staff.
- Knowledge of medical billing procedures and insurance processes, including Medicare.
- Ability to multitask in a fast-paced environment while maintaining professionalism.
- Experience in family medicine reception is a plus but not required.
- Strong organizational skills and proficiency in administrative tasks.
Join our team to contribute to providing high-quality healthcare while developing your skills in a supportive environment.
Job Type: Full-time
Pay: $16.00 - $18.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- 8 hour shift
- Day shift
- Extended hours
- Monday to Friday
- No weekends
Experience:
- Front desk: 2 years (Preferred)
Ability to Commute:
- Hayesville, NC 28904 (Required)
Ability to Relocate:
- Hayesville, NC 28904: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $19