What are the responsibilities and job description for the Clinical Informaticist - Information Technology position at CHD Brand?
The Center for Human Development, (CHD) is seeking a Clinical Informaticist to join our dynamic AEDE (Application Excellence and Digital Experience) IT team. This is a full time, on-site position, located at our corporate office, located in Springfield, MA with occasional travel to program offices.
Your role as a Clinical Informaticist – Information Technology AEDE Dept:
The Clinical Informaticist is responsible for working directly with clinical and non-clinical programs to assess EMR/IT workflow optimizations and needs. The position also works closely with the Training Department to develop and continuously update workflow documentation/training materials for various training sessions (Orientation, Advanced, Refresher classes, Helpful Hints, Frequently Asked Questions) as it relates to new programs/implementations.
- Evaluate existing information systems and recommend improvements to functionality.
- Assist in system administration development and customization in Development/Test environment.
- Maintain knowledge of standard configurations.
- Train staff on system use, build interfaces, troubleshoot software and hardware issues.
- Assist with application upgrades, upgrade testing and management of support issues that may result from upgrades/projects.
- Create and maintain Integrated Test plans and program playbooks.
- Conduct observations of users in their environment to identify areas for improvement and suggestions for work-flow redesign.
- Manage tasks to support implementations and upgrades.
- Track tasks and maintain project materials. Monitors various processes and functionality in the EHR and route issues to appropriate parties.
- Participate in project meetings and provide notes to project meetings participants.
- Partner with the Training Department to:
- Develop and continuously update training materials for various training sessions (Orientation, Advanced, Refresher classes, Helpful Hints, Frequently Asked Questions).
- Create schedule of training courses & conduct those trainings to increase all departments use and satisfaction in the EHR
- Assist, when necessary, with general training sessions with users, new and current, as needed.
- Create reoccurring schedule to make sure all departments in all facilities have training with the EMR.
- Other duties as assigned.
REQUIRMENTS:
- BA/BS degree or equivalent relevant experience.
- 1-3 years of experience in a healthcare setting (clinical background a plus).
- 1-3 years of hands-on experience using and/or supporting myEvolv/Epic/Athenahealth EMR\UKG systems.
- Hands on experience with medical chart and related paperwork.
- Hands on experience with EMR based charge capture preferred.
- Hands on experience with scheduling and registration.
- Experience with the medical billing process is a plus.
- Experience with CCBHC practices is a plus.
- Ability to pass a CORI and driving record background check
SUCCESS FACTORS:
Key elements to the success of this position include:
- Excellent interpersonal and technical support skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
Take advantage of a competitive compensation of $70,000-$85,000, complimented with a phenomenal benefits that includes Dental, Health and Life insurance. Paid time off, earned vacation time and paid holidays just to name a few.
AT Center for human development (CHD) Care Finds a way:
The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.
CONNECT WITH OUR TEAM TODAY!
If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Salary : $70,000 - $85,000
