Director of Operations

DIRECTOR OF OPERATIONS

Job summary

CHeBA HUT is coming to Montana! If you have a winning mindset and the desire to join a growing brand while maneuvering through the challenges of being first in market, Director of Operations in Montana may be just what you are looking for.

WAHi Subs/Cheba Hut Director of Operations, you will be responsible to lead, drive and help set the vision for Cheba Hut’s operations in your assigned market. You will manage all areas of the business, including, operations, finance, marketing, human resource, and administrative functions across different departments. While overseeing the General Managers you will be responsible for all administrative and leadership functions in order to perpetuate smooth operations. You will report directly to the VP of Operations.

This will be a first in market for Montana and will require dedication and a "never give up" attitude. We offer competitive pay, employer paid portion of health, dental, and vision benefits. Homie discounts, growth opportunity, schwag and more...

Key responsibilities

Leadership

• Define, implement and revise operational policies for the organization

• Understand that management is a process designed to maintain and steadily improve current performance whereas leadership consists of visionary thinking and the process of bringing about change

• Motivate and inspire a diverse group of individuals to engage in the process

• Implement Cheba Hut policies and procedures to ensure the safety and security of the customers and the crew

• Set direction, build an inspiring vision, and create opportunities for growth and success

• Lead by example with role-model behaviors that exemplify the Cheba Hut mission and our core values

• Take every available opportunity, with every available team member, to coach, develop, and reinforce great habits

• Be approachable and accessible. Be available to answer questions/assist at all times

Development

• Working with human resources department to create job descriptions, hire competent personnel and oversee employee training programs

• Working with human resources department to develop and implement staff evaluations and parameters

• Train your team according to the Cheba Hut training systems, tools, and procedures

• Recruit, hire, and train in order to fulfill staffing needs based on business volume and growth of market

• Maintain a leadership team 1 General Manager and 2 Assistant General Managers at each individual location

• Commit to facilitating weekly leadership meetings and quarterly performance evaluations

• Practice shoulder-to-shoulder coaching and provide in-the-moment feedback

• Identify talent and foster growth

Shared vision

• Develop and execute new growth strategies

• Liaison between department heads to develop financial plans and ensure company-wide operational compliance

• Be a leader that has the vision and conviction that a dream can be achieved. Inspire the energy to get it done.

o Create an inspiring vision of the future

o Motivate and inspire your team to engage with the vision

o Manage delivery of the vision

o Coach and develop your team to be more effective at achieving the vision

• Possess the willingness to change and adapt

• Conduct monthly department meetings to keep your leadership team focused and your vision clear

Financial expectations & process management

• Build relationships, network, and sales through effective and strategic marketing plans

• Manage food, beverage, labor, and controllable costs as outlined by store budget

• Practice proper payroll and accounting procedures with integrity

• Perform duties in a timely manner, and submit documentation within required timelines

Required experience, abilities, and skills

· 10 Years of Management Experience in an operations role

· 10 Years in Leadership Role

· Bachelor’s degree (preferred)

· Excellent leadership and organizational abilities

· Superior knowledge of industry regulations and operational guidelines

· In depth knowledge of data analysis software programs

· In depth knowledge of Office programs (word, PowerPoint, excel, etc.)

· Working knowledge of customer relationship management program

· Excellent written and oral communication skills

· First class people skills

· Negotiations skills

· Think “shop first” /” customer first”

· Demonstrate integrity

· Demonstrate self-direction

· Demonstrate “heads-up” leadership. Keep your head on a swivel and be aware.

· Ability to establish priorities and set priorities for others

· Ability to work in a diverse culture and across multiple departments

· Ability to follow oral and written instruction

· Ability to receive/give direction

· Ability to work well under physically and mentally stressful situations

· Maintain alcohol service training/certification

· Maintain Food safety/handling training/certification

· Consistent access to a working smartphone and/or computer

· 24-hour accountability

· Good mobility

· Stamina to work a 10-hour shift

· Standing for long periods of time

· Overtime will be required

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Relocation assistance
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• Choose your own hours
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• No nights
• Overtime
• Weekends as needed

Work Location: In person

Salary : $80,000 - $100,000