What are the responsibilities and job description for the Bilingual Manager on Duty position at Cheetah Clean - Cave Mill?
Job Description:
We are seeking a motivated and experienced manager who is able to fluently communicate in English and Spanish with all staff and customer base. In addition to this, the position includes supervising all wash employees, directing workflow, and ensuring that our quality cleaning standards are consistently met for customer vehicles. Position starting at $18-$20/hr depending on experience.
Key Duties and Responsibilities:
Work with other bilingual management to assist with helping customers and employees that speak Spanish
Review the work of the cleaning technicians to verify and confirm customer service requirements are met.
Help management schedule the workflow and activities of interior cleaning technicians to ensure that all vehicles are cleaned in a timely manner and in accordance with established quality standards.
Monitor and control the use of supplies, materials and equipment for the interior shop and communicate with the department manager for purchasing equipment and supplies as necessary.
Assist manager in establishing controls and guidelines for a safe work environment
Supervise and direct the work of exterior/interior employees by determining work procedures, expediting the workflow, assigning duties and examining work for accuracy and conformance to policies and procedures.
Plan and continuously monitor staffing levels to ensure efficiency, quality of work, and effective customer service.
Work with Managers to monitor employee performance and assist in the development and execution of strategies for improvement.
Effectively leads the team by setting an example in behavior, championing Cheetah Clean values, ensuring that all employees are treated with respect.
Enforce all company policies and procedures related to employee and customer conduct.
Perform other duties as assigned by management.
Open and close the store
May be required to work overtime as business needs dictate.
Qualifications:
Ability to fluently speak both English and Spanish
High School Diploma or equivalent required.
Strong communication and interaction skills required.
Competent supervisory and excellent organizational skills required.
Regularly required to stand, walk, reach, talk and hear.
Frequently required to stoop, kneel, crouch
Benefits and Salary
Salary: $18-20/hr Commission
Health Insurance 80/20 for employee
401-k with company Match
Paid Time off
Free Car Washes
Salary : $18 - $20