What are the responsibilities and job description for the Business Systems Analyst position at Chelsoft Solutions Co?
Business Systems Analyst
The Systems Analyst recommends approaches for the design of a business solution by interacting with Business Partners and System Engineers. By developing technical specifications the Systems Analyst will clearly articulate an approach to meet Business Goals. In order to accomplish this goal they act as a liaison between vendors technical staff and the Business Partners. Systems Analyst will also configure code in our Claims Pro.
Essential Functions and Responsibilities :
Client Relationships
Develop relationships with client personnel that foster positive client relationships
Continually seek opportunities to increase customer satisfaction and deepen client relationships
Communication
Conduct effective project progress evaluations in a timely manner
Communicate information to the development team by writing technical specifications documents
Prepare presentations using standard format and conduct sessions with business and technical audience
Adhere to the projects timeline and keep the Project Manager apprised of status issues and progress; attend project status and team meetings
Demonstrate interpersonal skills needed to establish good rapport generate enthusiasm negotiate priorities and to resolve conflicts between various groups
Prepare both written and verbal communications in a professional manner Deliver information in a concise and professional format to staff in a formal setting
Understand how to communicate difficult / sensitive information tactfully
Leadership / Project Management
Assist in enforcement of project deadlines and schedules
Work with other team members to ensure timely and high quality deliverables
Development
Code / Configure changes in the Sapiens Core Suite
Testing
Thoroughly Unit Test all configuration / development
Participate in System Testing process with QA team
Participate in User Acceptance Testing process
Document test cases and use them for long term regression testing
Qualifications and Education :
Property & casualty insurance industry experience preferred specifically in claims
Minimum of 1 year of Associate Systems Analyst or Business Analystrelated experience
BA / BS degree required (computer science or related field preferred)
Proficient in Microsoft Office Suite (Excel Access PowerPoint Word Visio and Project).
Organization and Problem Solving
Well organized with the ability to manage multiple tasks simultaneously in order to meet demanding deadlines
Quickly understand the business issues and data challenges of clients organization and industry
Analytical thinker who can make informed decisions quickly and manage multiple work streams
Ability to analyze reported issues to determine root cause
Service and Support
Consistently deliver highquality services to our clients
Demonstrate an understanding of software development principles
Provide support to Product Underwriting Claims and Finance teams often during nonbusiness hours.
Perform oncall support for systems or applications as assigned.
Technologies and Tools
Knowledge of Property Casualty Insurance.
Policy and Billing Processing
Experience with vendor tools used to for product development
Keep a pulse on the job market with advanced job matching technology.
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