What are the responsibilities and job description for the Quality Lead position at Chem-Impex?
What We Do
Chem-Impex facilitates life sciences by providing high quality chemicals to leading researchers and organizations worldwide. Our customers are doing everything from diabetes and cancer research to finding ways to make vegan cheese stringy! We are focused on creating a customer experience that provides peace of mind. Our team believes in creating a supportive environment that promotes persistence, continuous learning, and nimbleness.
The mission of the Quality Lead is to ensure the highest level of product quality and compliance at Chem-Impex. By leading internal audits, maintaining a robust ISO quality system, and partnering with vendors, the Quality Lead safeguards customer trust and supports innovative scientific research worldwide.
What You’ll Do
- Be a champion continuous improvement and create a culture of quality across the organization.
- Maintain and implement our quality management system, emphasizing industry best practice.
- Ensure compliance with contractual, regulatory, and ISO requirements.
- Train and monitor team’s compliance with quality and safety procedures.
- Lead and participate in internal and external audits, including managing corrective and preventive actions.
- Establish and maintain vendor quality agreements.
- Audit and monitor vendors’ performance, including customer service, delivery times, and product quality.
- Analyze and report on key quality data and trends to identify areas of improvement.
- Manage disposition of aging inventory and run regular materials review board meetings.
- Manage and maintain calibration of applicable equipment.
- Establish protocols for laboratory practices, including safety, sampling / re-testing inventory, and calibration.
- Assist customer service with completing quality-related tickets, issues, documentation, and questions.
- Manage overseas team for creating technical documentation such as certificates of analysis and safety data sheets.
- Works cross functionally with other departments to drive quality initiatives throughout the organization.
What You’ll Bring
- Bachelor’s degree in chemistry, chemical engineering, or a related field.
- Minimum of 2 years of experience in quality management within the chemical industry.
- A passion for quality.
- Experience in implementing and maintaining ISO quality management systems.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills.
What We Offer
- Competitive pay.
- Great friends and work that matters.
- Ability to directly add value to a growing company.
What You Might Not Know
- We love samosa parties—we’re all about sharing food and trying something new.
- We value self-improvement—we provide tuition reimbursement for professional training and classes to develop new skills.
- We enjoy being active—from going on walking meetings to running races together, we like to move forward.
