ACH Receiving Associate and Tax Payment Processor

Acts as the subject matter expert for ACH and Municipal Tax Processing.

• Reviews and processes work in required timeframes as it relates to ACH, such as, government reclamations, OFAC screening, stop payments, death notification request, notification of change, exceptions and return items
• Maintains specialized knowledge of the NACHA rules as they apply to being a Receiving and Originating Depository Financial Institution
• Responsible for accurately processing tax payments received for multiple municipalities that we collect for.
• Provides daily reports for tax payments to the Municipalities
• Balances daily reports and reconciles various general ledger and checking accounts as related to ACH
• Researches and determines possible dispute resolutions in accordance with banking regulations, coordinates the organization and procurement of required documentation needed for dispute processing, and processes dispute resolutions, by notifying clients of disposition of dispute, and adjusting accounts as needed
• Trains and mentors department staff on ACH and municipal tax related topics to ensure new and existing staff have the required knowledge and skills; Keeps the appropriate teams updated on ACH rule changes
• Assists branch personnel and customers with proper forms for return of unauthorized or stopped ACH transactions
• Serves as point of contact for internal lines of business and other financial institutions for detailed research and troubleshooting as related to ACH or Municipal Tax Processing and as the liaison between the bank and Municipalities
• Prepare monthly statistical information for Management as related to ACH
• Assist with writing new department and branch procedures as it relates to ACH activity and tax processing
• Monitor and comply with all established internal audit, security, rules and regulations and departmental policy and procedures; Assist in the preparation of required documents for annual internal and external audit exams
• Maintain a thorough understanding of state and federal laws and regulations including Regulation E, bank secrecy and anti-money laundering laws appropriate to the position
• Communicate to appropriate staff of potential fraud/forgery cases
• Complies with banking policies, regulations, and regulatory statutes
• Conforms to General Performance Expectations as identified for all employees

Qualifications/Requirements

• Associates Degree in Business preferred;
• Two or more years’ experience and/or formal training in related position preferred
• Proficient interpersonal skills, sales and communication skills in dealing with clients and all levels of management;
• Proficient problem solving and analytical skills
• Strong attention to detail and the ability to multi-task
• Demonstrated proficiency in Microsoft Word, Excel and PowerPoint, computer software and operating systems

Salary Range $17.00 to 26.50 Hourly

Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. Along with a competitive compensation program please visit the benefits section of our Careers page to view available benefits.

Chemung Canal Trust Company/Capital Bank/Canal Bank fosters a diverse and inclusive culture where employees are able to succeed to their full potential. EEO/AA Including Veterans and Disabled.