What are the responsibilities and job description for the Dispatcher position at Chenega Security SBU?
Summary
The Dispatcher is primarily responsible for operating the 911 emergency and administrative telephones, fire and security alarm systems, CCTV, Criminal Justice Information Services (CJIS) Terminal, 2-way radio and emergency warning and notification systems, CCTV/voice recording systems and the Computer Aided Dispatch (CAD) system.
Responsibilities
The Dispatcher is primarily responsible for operating the 911 emergency and administrative telephones, fire and security alarm systems, CCTV, Criminal Justice Information Services (CJIS) Terminal, 2-way radio and emergency warning and notification systems, CCTV/voice recording systems and the Computer Aided Dispatch (CAD) system.
Responsibilities
- Required to follow all company personnel and safety policies and perform all assigned duties in a safe work manner.
- Track and record all incidents with a chronological listing of events using the CAD system.
- Must be able to work flexible hours to include weekends and holidays if needed.
- Other duties as assigned
- High School Diploma or GED and one (1) year of responsible dispatcher experience.
- Experience with executing emergency response plans using first response force.
- Must possess and maintain a valid state driver’s license.
- Meet and maintain the requirements of NFPA 1061, Professional Qualifications for Public Safety Tele-communicator and Emergency Medical Dispatch and NFPA 1221, Standard for the Installation, Maintenance, and Use of Emergency Services Communications Systems.
- Possess certifications in the following systems: the National Criminal Information Center (NCIC) reporting system; the CJIS; and the National Incident Management System (NIMS) Incident Command System IS-100 and IS-700.
- Must be able to obtain a DoD security clearance, but not required to start.
- Must be able to meet drug testing and alcohol - free workforce requirements to include random drug and/or alcohol testing.
- Knowledge of standard office and administrative practices and procedures including business letter writing, records management, report preparation, and filing methods, correct English usage, including spelling, grammar, punctuation, and vocabulary, modern office methods, equipment and procedures.
- Ability to provide varied technical and administrative assistance; use initiative and sound judgment within established guidelines; organize, coordinate, and prioritize a variety of assignments with varying deadlines; work effectively under pressure with frequent interruptions; handle difficult, confidential, and sensitive assignments; organize and maintain a variety of confidential records, reports, and files
- Effective oral and written communication skills.
- Excellent interpersonal skills.
- Ability to organize and prioritize work.
- Must have proficiency in a variety of computer software applications in word processing, spreadsheets, database, (MSWord, Excel, Access, PowerPoint), and Outlook.
