What are the responsibilities and job description for the Support Specialist, IT Field Services (Corpus Christi) position at Cheniere Energy?
At Cheniere, we provide the world with safe, reliable energy. But more than that, we provide opportunities for our talented employees to impact their communities every day. Our diversity is key to our continued success and forges a path where our culture supports greater equity and inclusion—for our employees, customers and beyond.
POSITION OVERVIEW
The Support Specialist, IT Field Services will report to the Manager, IT Field Services and will be responsible for providing IT support for computer hardware, software, network and security systems at our Corpus Christi LNG Terminal (CCL) and surrounding locations.
RESPONSIBILITIES AND ESSENTIAL DUTIES
- Setup and maintain new and existing computer hardware and software, printers, and copiers.
- Supports local server room, server equipment and network equipment.
- Provide computer and software problem solving and training for end-users.
- Provide and maintain documentation on IT systems, network diagrams and configurations.
- Provide ticket resolution and implement changes to the environment using the IT Change Control Process.
- Deploy and support Cisco VOIP phones and mobile devices.
- Support Genetec security ACS and CCTV equipment.
- Manage and maintain user accounts in Active Directory.
- Deploy network switches to support client network connectivity at site.
- Manage and deploy two-way radio communications systems.
- Setup, maintain and troubleshoot audio visual and conferencing systems.
KNOWLEDGE
QUALIFICATIONS (EDUCATION, EXPERIENCE AND SKILLS)
DIRECT REPORTS
None
FREEDOM TO ACT
Must be able to work with minimal supervision.
WORK CONDITIONS
ADA JOB REQUIREMENTS
Reasonable accommodations will be made to ensure that the essential functions of the job can be performed and not hinder the employee's performance due to physical, mental or emotional disability.
