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Data Quality Coordinator, Hospital Community Care Team (HCT)

ChenMed
ChenMed Salary
Metairie, LA Full Time
POSTED ON 4/5/2025
AVAILABLE BEFORE 5/13/2025
We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

Daily responsibilities will include identification and tracking of patients admitted to hospitals and other care facilities, tracking of a high risk subset of patients after they return to their homes, remote medical record retrieval, review and documentation, post discharge telephone calls, appointment scheduling, planning and tracking of team member activities including hospital and home visits, remote coordination of patient care, and direct communication with primary care providers. This position will also provide opportunities to build relationships with local physicians and leaders in hospitals, post-acute facilities, and primary care clinics. Other key relationships include hospital case managers, hospitalists, physician specialists, skilled nursing and rehabilitation facility staff. Primary Duties and Responsibilities.

Responsible for transition of care planning and serve as the hub, in collaboration with the case manager, for distribution of treatment plan to community based service providers post discharge. Documenting all aftercare and transition information in member record. Securing discharge and transition plans from discharging facilities and evaluating plans to ensure compliance with clinical and quality requirements. Serve as a bridge between inpatient and outpatient treatment providers. Noticing health plan partner of all inpatient admissions and discharges and engaging health plan staff in discharge planning activities as needed in conjunction with the assigned care manager. Working with care management staff to secure required release of information to allow for coordination with and notification to primary care physician and other specialty providers for members transitioning into our out of inpatient levels of care. Identify community resources and services to improve program effectiveness and quality. KNOWLEDGE, SKILLS AND ABILITIES: High Level of proficiency with Microsoft Office Suite, including intermediate Word, Excel PowerPoint skills. Strong interpersonal, communication and critical thinking skills are required. Ability to work autonomously is required. Fluent in English. EDUCATION / SPECIALIZED KNOWLEDGE REQUIREMENTS: Two (2) to three (3) years general health care business administration experience in a hospital or post-acute setting.

Education And Experience Criteria

  • Bachelor’s degree in related field.
  • Two (2) to three (3) years general health care business administration experience in a hospital or post-acute setting.

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

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