Operations Manager

Formal Job Title: Operations Manager (LT)

Reports to: President

FLSA: Exempt

Position Summary

The Operations Manager will organize, manage, and plan complex projects for development and product integration efforts.

Supervisory Responsibilities:

· This position manages personnel in operations, drafting, shop, and shipping/receiving departments.

Primary Duties / Responsibilities:

· Collaborates with the Leadership Team to coordinate activities across the company.

· Oversees projects to ensure they are completed on time and to specifications

· Delegates work and assignments to team members based on expertise, work experience and time constraints.

· Serves as liaison between company, customers, and vendors.

· Leads projects to ensure they are completed on time, to specifications and with accuracy and efficiency.

· Outlines the tasks involved in the project and delegates accordingly.

· Supports cost analysis, estimating expected costs for the project.

· Conducts risk assessments; identifies risks to management with recommendations for mitigation of risk.

· Addresses questions, concerns and/or complaints throughout the project.

· Ensures compliance with federal, state, local, industry, contractual and company regulations, standards, specifications, and best practices.

· Performs other duties as assigned.

Supervisory Responsibilities:

· Hires and trains operations personnel.

· Coaches, mentors and develops staff, providing career development planning and opportunities.

· Organizes, directs and oversees the schedules and work of the field technician specialists.

· Performs performance evaluations for the Operations Team.

Required Skills / Abilities:

· Thorough understanding of the business, project scheduling and supply chain.

· Effectively demonstrates organizational and time management skills to ensure deadlines and completion dates are met.

· Excellent communication, interpersonal, and customer service skills.

· Excellent problem-solving and critical thinking skills.

· Strong supervisory and leadership skills.

· Ability to prioritize tasks and to delegate when appropriate.

· Proficient computer skills; MS Office Suite, Epicor, and other related programs.

· Ability to work in a team environment.

· Flexibility to travel as needed.

Education and Experience:

· Bachelor’s degree preferred and/or seven (7) years of Project Management, team management, and/or operational management experience.

· ERP and SolidWorks experience preferred

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer. Occasionally lift and move objects weighing up to 35 pounds.

Environmental Conditions:

A typical office environment with minimal exposure to excessive noise or adverse environmental issues. May have occasional outdoor exposure to heat, cold, and environmental elements.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person