What are the responsibilities and job description for the Buffet Americana Food Server (Part Time) - Gold Strike position at Cherokee Nation Businesses?
PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Greet guests in a positive, friendly manner and make them feel welcome.
• Knowledgeable of selling techniques and service delivery of menu items of every course and both non and alcoholic beverages.
• Maintain table cleanliness utilizing a silent service approach.
• Itemize bills correctly and efficiently secure payment.
• Maintain cleanliness and stock of assigned areas, side stations, tables, and Point of Sale (POS) stations.
• Anticipate the guests’ needs and respond appropriately with a sense of urgency.
• Communicate with management, chefs, and culinary staff to fulfill and address any issues or needs requested by guests and or other employees.
• Perform other job-related duties as requested.
MINIMUM REQUIREMENTS:
• Work varied shifts, including weekends and holidays.
PREFERRED:
• Five (5) years of Food and Beverage experience in a high-paced environment with food service experience.
• Experience working in a similar resort setting.
• Wine certification.
CERTIFICATIONS, LICENSES. AND REGISTRATIONS:
• Health Card | Food Handler Card
• Alcohol Awareness Card
KNOWLEDGE, SKILLS, AND ABILITIES:
• Knowledgeable of menu items, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes.
• Knowledgeable of standard kitchen equipment and supplies, including, but not limited to toasters, refrigerators, coolers, slicers, and beverage machines.
• Knowledge of health, safety, and sanitation regulations.
• Knowledgeable of computers and Point of Sale (POS) systems.
• Able to effectively communicate in English, in both written and verbal forms.
• Knowledge of hotel services, features, local attractions, and activities to respond to guest inquiries accurately.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
WORKING CONDITIONS:
*This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.
This position may require strenuous physical activities and exposure to pipe, cigar, and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends, and holidays may also be required.
Physical/Sensory Requirements & Work Environment Form
This is a required checklist for attachment to Position Descriptions. It clarifies the smallest components of the mental and physical requirements of the job. Check all areas that are essential in performing the job, according to the essential functions section in the position description guidelines. Signatures are to be obtained at the time of the interview for the position.