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Director Compensation and Team Member Services

Cherokee Nation Entertainment
Catoosa, OK Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 5/12/2025

The Director Compensation and Team Member Services is responsible for the design, implementation, and administration of compensation programs that align with organizational goals. This position also oversees the HR Response team, ensuring efficient and effective resolution of team member inquiries related to benefits and other HR matters.


  • Provide strategic direction and operational management of the company’s compensation program.
  • Lead the development, review, and administration of base salary programs, including job analysis, job evaluation, and salary structures.
  • Direct the collection and analysis of market-based compensation data and recommend adjustments.
  • Partner with colleagues to communicate compensation strategies and their impact on business outcomes.
  • Evaluate and improve existing compensation policies, guidelines, and procedures.
  • Provide subject matter expertise and guidance to HR and company leadership.
  • Research and analyze market trends and best practices in compensation.
  • Ensure compliance with legal and regulatory requirements related to compensation.
  • Manage the compensation and HR Response department budgets.
  • Select, organize, coach, and develop staff to deliver high-quality services.
  • Manage vendor relationships related to compensation planning.
  • Ensure excellent customer service from the HR Response team.
  • Drive ongoing improvement of HR Response processes and service delivery.

  • Bachelor’s degree required together with 8-10 years of experience administering base compensation programs, or an equivalent combination of education and experience.
  • Minimum 5 years of leadership experience in a fast-paced environment.
  • Experience with job evaluation, market pricing, salary surveys, merit pay, and performance evaluation.
  • Certified Compensation Professional (CCP) designation preferred.
  • Excellent analytical abilities and attention to detail.
  • Proven leadership, organizational, and project management skills.
  • Ability to be a flexible and proactive problem solver.
  • Excellent communication and interpersonal skills, with the ability to coach and influence.
  • Ability to draft policies and guidelines.
  • Demonstrated knowledge of legal, financial, economic, and tax issues related to compensation.
  • Knowledge of compliance matters related to compensation.
  • Ability to ensure best practices in customer service delivery.
  • Advanced Excel skills.
  • High degree of integrity and ability to maintain confidentiality.

Cherokee Nation Entertainment is one of the largest and most successful tribal businesses in the country. As the retail, gaming and entertainment entity of the Cherokee Nation, it owns and operates a variety of restaurants, entertainment venues, retail shops, fuel/convenience stores, golf courses, hotels, a horse racing track and an RV campground. As the brand continues to expand its offerings and footprint, CNE remains dedicated to the well-being of the Cherokee Nation and the communities that it calls home.

Here's what awaits you:
  • Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access , and on-site health clinics (at select locations).
  • Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.
  • Work-Life Balance: Enjoy flexible spending accounts , maternity/ paternity leave , and voluntary benefits for added peace of mind.
  • And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts .

Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment

Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country . As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.

Step into a world of possibilities:

  • Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms .
  • Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.
  • Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic.
  • Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses.

More than just entertainment, we are committed to the well-being of the Cherokee Nation and the communities that it calls home . We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special.


Company:Cherokee Nation Entertainment

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