Marketing Executive

Job Description

It is the primary responsibility of the Marketing Executive to expedite processes, use appropriate judgment and make decisions to execute casino customer requests. All duties are to be performed following company Marketing policies practices, and procedures.

Location : Gold Strike Casino - Robinsonville, MS

Responsibilities

PRINCIPAL DUTIES AND RESPONSIBILITIES :

• Determine and evaluate customers' casino activity to provide corresponding incentives and has the authorization to approve a limited number of comps and allowances (rooms, food, beverage, events tickets, promo chips, free play, airfare, or discounts).
• Maintain the property's customer base to support increasing customer development efforts.
• Assist in managing customers to profitable levels.
• Work in conjunction with Casino Marketing, Marketing Executives, and property personnel to assist and facilitate in-house casino customers.
• May attend special event functions when appropriate to promote marketing efforts and greet customers.
• May attend quarterly Receivable Meetings to provide updates to the Corporate Finance group.
• Maintain highly confidential casino customer information by enforcing the privacy of all guests and limiting requests for information about such guests in accordance with company policies.
• Resolve customer disputes and complaints to the satisfaction of the customer and the company.
• Comply with local laws, Title 31, and attend all mandatory compliance and training sessions.
• Perform other job-related duties as requested.

Qualifications

MINIMUM REQUIREMENTS :

CERTIFICATIONS, LICENSES, AND REGISTRATIONS :

Gaming license / registration as required by jurisdiction(s).

KNOWLEDGE, SKILLS, AND ABILITIES :

WORK SCHEDULE / HOURS :

WORKING CONDITIONS :

This position may require strenuous physical activities and exposure to pipe, cigar, and / or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends, and holidays may also be required.