What are the responsibilities and job description for the Sr. HR Generalist - hybrid position at Cherry Health?
Under the direction of the Human Resources Manager, the Sr. Human Resources Generalist is responsible for various HR functions related to day-to-day operations. These include a variety of responsibilities relating to performance management, employee relations, guidance of Cherry Health policies, compliance and general administration. Additionally, serve as a liaison for employees and management, ensuring that HR related issues are resolved timely and effectively. Must work collaboratively, while maintaining a high degree of confidentiality and professionalism.
This is a full-time, benefit-eligible position working Monday through Friday 8am - 5pm, and travel to sites.
Who we are:
Cherry Health, Michigan’s largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual’s insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, school based health centers and more.
Our Mission:
Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.
Our Vision:
Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being.
- Bachelor’s Degree in business, Human Resources Management or related field preferred.
- SHRM-CP or SHRM-SCP CEBS professional designations preferred.
- A minimum of 3 years’ professional, progressively responsible experience in employee relations; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.
- Knowledge and experience in handling complex employee relations and investigation processes, including legal and regulatory requirements.
- Knowledgeable in local, state and national employment law and regulations.
- Demonstrated proficiency in HRIS systems, UKG experience a plus
- Intermediate to advanced proficiency in Microsoft Office Suite.
- Ability to develop and maintain positive working relationships and work in a collaborative team environment.
- Excellent verbal and written communication skills.
- Demonstrated business acumen.
- Strong organizational skills and attention to detail including time and priorities management.
- Strong Analytical and problem-solving skills.
- Work with leaders and employees to improve work relationship, increase productivity, enhance employee engagement and drive retention.
- Respond to various information requests from governmental agencies in a timely manner.
- Analyze employment-related data and prepare required reports.
- Maintain current knowledge of relative legal and regulatory requirements and ensure organizational and individual compliance.
- Manages and resolves complex employee relations issues; conducts objective, effective and thorough investigations.
- Perform other duties as assigned.
Responsibilities:
- Maintain and update human resources documents, such as, but not limited to, organizational charts, employee handbooks or directories, job descriptions and performance evaluations.
- Partner with leadership to develop or implement employment policies or procedures; educate and communicate policies and procedures to new and current employees.
- Ensure proper documentation and record-keeping for all employees.
- Establish and maintain department records and reports; recommend new approaches, policies, and procedures to effect continual improvements in efficiency and services performed.
- Provide day-to-day performance management guidance including coaching, counseling, career development and disciplinary actions.
- Serve as a trusted advisor and resource for employees, providing guidance on HR policies, procedures and best practices.
- Mediate and resolve employee relations issues, conducting investigations when appropriate and addressing employee concerns.
Benefits:
Cherry Health has excellent benefit offerings, check out a sample of the benefits available to our team members below!
- 3 Medical Insurance Plan options for you and your family
- Dental and Vision Insurance Plans with providers across the State of Michigan
- Generous Paid Time Off benefit that includes 8 paid full day holidays (Including Black Friday!) and 2 half day paid holidays!
- 403(b) Retirement Savings Plan
- MET and MESP 529 Savings Plans
- Pet Insurance!
- Vendor discounts and much more!
Cherry Health requires all team members, including temps, contractors, interns, residents, students, etc. to receive the COVID-19 vaccinations subject to certain exclusions. Cherry Health is committed to granting reasonable accommodations in accordance with applicable laws.
