What are the responsibilities and job description for the Gallery Assistant position at Cherry Mountain Arts?
**Job Title: Part-Time Gallery Assistant with E-commerce and Customer Service Focus**
**Overview:**
We are seeking a creative thinker who loves art, fashion, music, and culture to join our team on a part-time basis. This role requires a strong focus on e-commerce operations and customer service, ensuring that our online sales and customer interactions are handled efficiently and professionally. The ideal candidate will be passionate about art, detail-oriented, and possess excellent communication skills. Experience with Shopify and Adobe Creative Suite is a major plus.
Our gallery is not a traditional space; we are a diverse, unique, and open-minded nonprofit gallery and gift shop focused on growing artists and culture in Chicago. We are looking for someone who loves to watch the community grow and thrives in a dynamic environment. This position offers a unique opportunity to work closely with artists, curators, and art enthusiasts while expanding your knowledge of the art world. If you are a detail-oriented individual with a creative flair and a love for art, we invite you to apply for this exciting role as a Gallery Assistant.
**Key Responsibilities:**
**Customer Service:**
- Greet and assist gallery visitors, providing information about exhibitions, artists, and events.
- Handle customer inquiries via phone, email, and in-person, ensuring timely and professional responses.
- Address and resolve customer issues and complaints in a courteous manner.
**E-commerce Management:**
- Manage the gallery’s online store on Shopify, including listing new products, updating inventory, and ensuring accurate product descriptions.
- Process online orders, including packing and shipping artworks and merchandise.
- Track shipments and handle any issues related to delivery or returns.
**Administrative Support:**
- Maintain accurate records of sales, inventory, and customer interactions.
- Assist with scheduling and coordinating gallery events and exhibitions.
- Perform clerical duties such as answering phones, responding to emails, and filing documents.
**Exhibition Assistance:**
- Communicate with artists to receive necessary objects and information for exhibits.
- Coordinate with installers and art collectors to ensure smooth setup and takedown of exhibitions.
- Prepare and organize exhibition materials such as labels, signage, and promotional content.
**Gift Shop Management:**
- Manage inventory, including receiving and stocking new merchandise.
- Display and organize products attractively to enhance sales.
- Monitor stock levels and reorder items as needed.
**Social Media Support:**
- Assist with updating social media accounts with relevant content.
- Create engaging posts to promote exhibitions, events, and the online store.
- Help develop strategies to increase social media engagement and following.
**Qualifications:**
- Previous experience in a gallery or retail environment is preferred.
- Strong customer service skills and the ability to handle customer inquiries and complaints professionally.
- Experience with Shopify and Adobe Creative Suite is a major plus.
- Excellent organizational skills and attention to detail.
- Ability to handle multiple tasks and work independently.
- Passion for art and a good understanding of gallery operations.
- Proficiency in Microsoft Office.
**Schedule and Compensation:**
- Part-time position with flexibility to work weekends and evenings as needed.
- Compensation is $17-$18 per hour.
- Opportunity for growth and development within the gallery.
If you are passionate about art, skilled in e-commerce, and have a knack for providing excellent customer service, we would love to hear from you. Please submit your resume and a short paragraph on your relevant experience and interest in the position.
Job Types: Part-time, Contract
Pay: $17.40 - $18.25 per hour
Application Question(s):
- This job may require you to pick-up art supplies. Do you have your own vehicle?
- Do you have experience with Shopify? Rate your skills 1-5.
- Do you have experience with Adobe Creative Suites? If yes, please share your profiencienies.
- Are you an artist? If yes, please share your medium.
Work Location: In person
Salary : $17 - $18