Medical Receptionist / Administrative Assistant

Chesapeake Bay Psychological Services is seeking a front office receptionist with administrative assistant skills to join our team full-time. CBPS is an employee-friendly, family-friendly employer. We offer flexible hours and a supportive work environment. This is an office-based position with some flexibility to work remotely from home on occasion. To ensure your application will be considered, please note and follow the instructions below.

• Employer – CBPS is a private outpatient mental health group practice established in 2006. Our staff includes psychologists, licensed clinical social workers, and licensed professional counselors who are currently supported by two administrative staff members.
• Job description - The primary role of the front desk receptionist/administrative assistant is to work closely with the office manager to provide direct customer service to patients and administrative support to clinicians while keeping the office running smoothly. Responsibilities of this role may include staffing the front desk and telephones, greeting patients, scheduling appointments, data entry, collecting electronic signatures/ paperwork/ payments/ insurance cards from patients, handling office faxes/mail/email, providing basic technical support to clinical staff and telehealth patients, and office support tasks such as ordering supplies, scanning, software administration, and basic computer support.
• Work hours - Work hours are somewhat flexible, but must generally fall within weekday patient appointment hours, approximately 8:30 or 9:30 AM to 4:30 or 5:30 PM. Work hours will ultimately be determined by mutual arrangement between the successful candidate and other administrative staff.
• Location/setting –We are located on Kent Island, just 20 minutes from Annapolis. Our welcoming offices are sunlit with generous windows in an attractively landscaped setting within walking distance of Terrapin Park.
• Compensation - For a 40-hour work week, starting compensation will be within the range indicated based on qualifications including skills, experience, and training/education. Pay raises may be considered after the first 6 months.
• Other benefits –Employee benefits include retirement benefits after the first year.
• Qualifications –The successful candidate must be an organized, efficient, detail-oriented self-starter and an independent problem-solver. They must have a strong sense of integrity, responsibility, and ethics. Working in the front office requires excellent interpersonal and communication skills. The successful candidate must be capable of providing reliable support to clinical staff and welcoming customer service to patients while maintaining a calm, supportive attitude - particularly when staff are busy or patients are emotional. Above-average computer skills and confidence learning new software is essential. Respect for diverse people is a must for this position; this includes people with mental health symptoms, disabilities, or addiction symptoms, as well as people of every race, ethnicity, culture, dialect, religion, immigration status, sexual orientation, gender identity and presentation, and level of socieconomic power. Other important qualifications include effective writing skills, an ability to multi-task, and a good memory for people and for keeping track of unfinished/interrupted tasks. Applicants must be at least 18 years of age when hired.
• Education - High school diploma or equivalent experience.
• Instructions - After applying through the really platform, please send a cover letter and resume in pdf format directly to the email address listed on the Employment page of our website. Otherwise, your application may not be reviewed at all. Thank you in advance for the additional time this will take - it will help us to identify the more promising applicants.
• More information - Visit our website for more information or for our contact information (www.chesapeakebaypsychological.com). Feel free to e-mail questions along with your resume.

(Keywords: medical receptionist, reception, administrative assistant, office assistant, medical office worker, registrar, administrator, front desk staff, secretary, customer service, healthcare, mental health, behavioral health, counseling, psychology, therapy, education: high school diploma or equivalent experience)

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k) matching
• Bereavement leave
• Caregiver leave
• Disability insurance
• Family leave
• Flexible schedule
• Flextime
• Free parking
• Life insurance
• On-the-job training
• Paid jury duty
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Retirement plan

Medical Specialty:

• Psychiatry

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Application Question(s):

• How are your skills and previous experience relevant to this role?
• Why are you interested in this job?
• How many hours per week are you interested in working?
• From what location (the town or city in your home address) will you be commuting?

Education:

• High school or equivalent (Required)

Ability to Relocate:

• Stevensville, MD 21666: Relocate before starting work (Required)

Work Location: In person

Salary : $40,000