What are the responsibilities and job description for the Administrative Analyst position at Chester County of Pennsylvania?
Summary
This position provides administrative support to a Commissioner.
Essential Duties
- Coordinate Commissioner's schedule.
- Provide administrative support.
- Maintain and enhance public image.
- Handle phone calls and provide service to the general public.
- Attend events and functions on the Commissioner's behalf.
- Speak with press.
- Plan and organize functions or events.
- Maintain and update electronic and paper files.
- Perform other duties, tasks and special projects, as required.
Qualifications/Preferred Skills, Knowledge & Experience
Qualifications / Requirements:
- Bachelor's degree from an accredited college or university, or equivalent combination of education and experience.
- Five years of job-related experience.
- Experience dealing with and handling the public.
- Excellent organizational skills.
- Strong interpersonal skills.
- Excellent time management skills.
- Strong ability to speak in public.
- Strong verbal and written communication skills.
- Accurate and detail-oriented.
- Easily adapts to changes in the work environment.
- Ability to establish priorities.
- Ability to interface effectively with all levels of county management.
- Advanced skills to use a personal computer and various software packages.
- Exhibits sound and accurate judgment.
- Knowledge and skill with standard office equipment (fax, copier, etc.).
- A valid driver's license is required.
Preferred Skills, Knowledge & Experience:
- Strong customer service skills.
- Strong professional ethics.
- Ability to bring any concerns or complaints to the appropriate department head.
- Ability to listen effectively so that the public concerns can be understood by Commissioner and/or directed to appropriate contact.
- Ability to handle phone calls from sometimes distraught, often angry, members of the public.
- High degree of patience and skill needed for handling difficult situations with the public.
- Knowledge and ability to understand service provider systems in Chester County government and in non-profit arenas.
- Knowledge of electoral process, as well as roles and interactions of local, state and federal government.
- Understanding of national, state and county legislative roles and interactions.
- Familiarity with municipalities (both geography and organization).
- Demonstrates integrity and honesty.
- Flexibility.
- Proactive.
Additional Information
Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.
Computer Skills:
To perform this job successfully, an individual should have:
- Advanced Word skills
- Advanced Excel skills
- Advanced Access skills
- Advanced PowerPoint skills
- Advanced OutLook skills (Email and Calendar)
- Advanced knowledge and ability with the Internet (for research purposes)
