Administrative Analyst

Summary

This position provides administrative support to a Commissioner.

Essential Duties

• Coordinate Commissioner's schedule.
• Provide administrative support.
• Maintain and enhance public image.
• Handle phone calls and provide service to the general public.
• Attend events and functions on the Commissioner's behalf.
• Speak with press.
• Plan and organize functions or events.
• Maintain and update electronic and paper files.
• Perform other duties, tasks and special projects, as required.

Qualifications/Preferred Skills, Knowledge & Experience

Qualifications / Requirements:

• Bachelor's degree from an accredited college or university, or equivalent combination of education and experience.
• Five years of job-related experience.
• Experience dealing with and handling the public.
• Excellent organizational skills.
• Strong interpersonal skills.
• Excellent time management skills.
• Strong ability to speak in public.
• Strong verbal and written communication skills.
• Accurate and detail-oriented.
• Easily adapts to changes in the work environment.
• Ability to establish priorities.
• Ability to interface effectively with all levels of county management.
• Advanced skills to use a personal computer and various software packages.
• Exhibits sound and accurate judgment.
• Knowledge and skill with standard office equipment (fax, copier, etc.).
• A valid driver's license is required.

• Strong customer service skills.
• Strong professional ethics.
• Ability to bring any concerns or complaints to the appropriate department head.
• Ability to listen effectively so that the public concerns can be understood by Commissioner and/or directed to appropriate contact.
• Ability to handle phone calls from sometimes distraught, often angry, members of the public.
• High degree of patience and skill needed for handling difficult situations with the public.
• Knowledge and ability to understand service provider systems in Chester County government and in non-profit arenas.
• Knowledge of electoral process, as well as roles and interactions of local, state and federal government.
• Understanding of national, state and county legislative roles and interactions.
• Familiarity with municipalities (both geography and organization).
• Demonstrates integrity and honesty.
• Flexibility.
• Proactive.

Additional Information

Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.

• Advanced Word skills
• Advanced Excel skills
• Advanced Access skills
• Advanced PowerPoint skills
• Advanced OutLook skills (Email and Calendar)
• Advanced knowledge and ability with the Internet (for research purposes)