What are the responsibilities and job description for the IDD Program Specialist II position at Chester County of Pennsylvania?
Summary
Chester County Department of Mental Health/Intellectual and Developmental Disabilities is seeking a dynamic individual with strong leadership, clear interpersonal and public speaking skills, instructional and supervisory skills to fill an ID Program Specialist 2 position within the Intellectual Disability Administrative Entity. This individual will supervise staff and be responsible for overseeing the activities of all Incident Management for individuals registered with Chester County Intellectual and Developmental Disabilities (IDD). They will also take the lead on Provider Risk Screening activities for the Chester County Administrative Entity. This includes maintenance of Chester County IDD policies and procedures in accordance with the Administrative Entity Operating Agreement with the Office of Developmental Programs (ODP).
The Intellectual & Developmental Disabilities Program Specialist II/EI IDD Program Specialist II is responsible for assisting the Administrator to fulfill the legal, administrative and professional requirements of the community intellectual and developmental disabilities/Early Intervention programs. This position will coordinate the review, analysis and evaluation of programs and processes, both within the Administrator's office and the Chester County service delivery system.
A person in this position is expected to demonstrate the system of care practice model, which maximizes all resources around an individual or family. This system of care includes child and adult serving agencies and community partners that join with an individual or family to meet their goals.
This job requires the following documents to be obtained, reviewed as acceptable by the supervisor and re-obtained every five years: PA Child Abuse, PA Criminal History and FBI Criminal History.
Essential Duties
ID Program Specialist II – Provider Risk Screening:
- Write the provider risk screening process for Chester County to identify potential systemic issues that place the health and welfare of ID/A Waiver participants at risk.
- Implement the provider risk screening process which is required by the AEOA to include:
- Annual desk review of all provider agencies assigned.
- Review of EIM reports, IM4Q data, QA&I results, Provider profiles, SC individual monitoring findings, ODP licensing results, and QM data.
- Site visits to provider agencies to assess physical environment.
- Face to face meetings with providers to review risk screening results.
- Act as the liaison with providers regarding provider risk mitigation.
- Face to face meetings with all newly qualified residential providers to review expectations of qualified ODP providers.
- Conduct announced and unannounced site visits to provider agencies and provide written feedback on findings in the form of a corrective action plan or directed corrective action plan.
- Report out on provider risk screening findings to the regional ODP office
- Participate on regional and statewide workgroups to implement provider risk screening process.
- Attend and develop trainings to meet the needs of provider agencies regarding risk mitigation.
- Interface with all levels of county staff and community stakeholders.
- Review individual plans and service authorizations.
- Use provider risk screening process results to inform QM plan goals.
- Provide consultation and technical assistance to supports coordination, other administrative staff and agency providers on an as needed basis.
- Manage ID/A incidents entered into EIM through incident closure as needed.
- Investigate ID/A incidents entered into EIM as needed.
- Assist the ID Director in any other projects as assigned.
Qualifications/Preferred Skills, Knowledge & Experience
Minimum Requirements:
- Bachelor's degree from an accredited college or university.
- Three years of professional-level experience in the appropriate field; or
- One year as a Program Specialist I or equivalent in the appropriate field; or
- An equivalent combination of experience and training.
- Must have a valid driver's license and use of a private vehicle.
Clarification of Requirements: You may substitute related education for the required experience or appropriate experience for the required education. Unrelated experience or education will not be accepted.
Preferred Skills, Knowledge & Experience:
- Master's degree from an accredited college or university in Human Services or a related field.
- Knowledge of state regulations.
- Strong professional ethics.
- Ability to follow office protocols.
- Customer service experience.
- Able to use common sense understanding to carry out written or verbal instructions.
- Ability to handle and resolve recurring problems.
- Strong time management skills.
- Ability to establish priorities (remain focused on daily operations).
- Able to carry tasks to completion.
- General knowledge and understanding of County of Chester policies and procedures.
Additional Information
Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.
Computer Skills:
To perform this job successfully, an individual should have:
- Intermediate Word skills
- Intermediate Excel skills
- Basic Access skills
- Basic PowerPoint skills
- Basic OutLook skills (Email and Calendar)
- Basic Microsoft Project skills
- Basic Internet Explorer skills
