What are the responsibilities and job description for the Houseperson position at Chesterfield Hotel And Suites Llc?
Job description
The Houseperson is responsible for helping the Room Attendants with stripping linen from the guest room, bringing needed amenities and/or items missing in the guest room and doing any other tasks that would ultimately provide comfort, cleanliness and safety of all guest rooms and guests. Also, the House Person is responsible for ensuring that guest request is met to satisfaction within required guidelines.
Essential Functions
- Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms.
- Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays.
- Stocks supply on cart/bag/closet correctly in the morning and afternoon, with all necessary linens, guest supplies, and cleaning equipment.
- Sorts out any damaged linen or linen needing re-washing and returns them to Laundry.
- Cleans guest rooms daily according to operational policies and standards.
- Removes soiled bed and bath linens, and replaces with clean linens.
- Collect, clean and restock all guest room glassware, stemware, and cutlery.
- Deliver all dirty linen to the basement for Laundry pick up.
- Demonstrate teamwork by co-operating and assisting employees as needed.
- Perform any other duties assign by his/her manager.
Required Education and Experience
- High School diploma or equivalent required.
- At least one year of experience in a hotel or related field preferred.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be able communicate in English both verbal and written
- Must be able to work a flexible schedule AM/PM, weekends Sat/Sun and holidays.
Work environment
While performing the duties of this job, the employee is frequently exposed to variable temperature conditions (or extreme heat or cold). Also, variable noise levels, outdoors/indoors, fumes/odor hazards, dust and/or dust mite hazards, chemicals, and biohazards.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts.
AAP/EEO Statement
The company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook.
Job Type: Full-time
Pay: $14.85 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Pago: $14.85
Hotel es en South Beach, FL.
Descripción del puesto
El personal de limpieza es responsable de ayudar al personal de limpieza a retirar la ropa de cama de la habitación, traer los artículos de aseo necesarios o los artículos que falten, y realizar cualquier otra tarea que garantice la comodidad, la limpieza y la seguridad de todas las habitaciones y huéspedes. Además, es responsable de garantizar que las solicitudes de los huéspedes se cumplan satisfactoriamente, según las directrices establecidas.
Funciones esenciales
Realizar tareas como, entre otras, quitar el polvo y pulir muebles y enseres, aspirar, fregar, barrer, lavar alfombras con champú, lavar ventanas, limpiar y encerar pisos, retirar y desechar la basura y vaciar ceniceros.
Abastecer correctamente el carrito, la bolsa o el armario por la mañana y por la tarde con toda la ropa de cama, los suministros para los huéspedes y el equipo de limpieza necesarios.
Clasificar la ropa de cama dañada o que necesite lavarse y devolverla a la lavandería. Limpia las habitaciones diariamente de acuerdo con las políticas y estándares operativos.
Retira la ropa de cama y baño sucia y la reemplaza con ropa limpia.
Recoge, limpia y repone la cristalería, copas y cubiertos de la habitación.
Lleva la ropa de cama sucia al sótano para que la recoja la lavandería.
Demuestra trabajo en equipo cooperando y ayudando a los empleados según sea necesario.
- Realiza cualquier otra tarea que le asigne su gerente.
Educación y experiencia requeridas
Se requiere diploma de bachillerato o equivalente.
Se prefiere al menos un año de experiencia en hotel o sector relacionado.
- Debe ser capaz de comunicarse eficazmente, tanto verbalmente como por escrito, con empleados y huéspedes de todos los niveles, de manera atenta, amable, cortés y orientada al servicio.
- Debe ser capaz de comunicarse en inglés, tanto verbalmente como por escrito.
- Debe ser capaz de trabajar en un horario flexible (mañana/noche, fines de semana, sábados, domingos y festivos).
Entorno laboral
Al desempeñar las funciones de este puesto, el empleado se expone frecuentemente a temperaturas variables (o calor o frío extremos). Además, a niveles variables de ruido, a riesgos de exposición al aire libre/interior, a humos/olores, a polvo y/o ácaros, a productos químicos y a riesgos biológicos.
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