What are the responsibilities and job description for the Client Care Technician or Specialist position at Chestnut Health Systems?
Overview
Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. Full-time Client Care Technician or Specialist position to work Sunday through Thursday from 11:00pm to 7:30am. Position will be based in Maryville, IL in our Men’s Residential Unit. Evening, overnight, and weekend shifts are eligible for a shift pay differential.
Responsibilities
Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable.
Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.
Qualifications
Must be at least 21 years of age, possess a minimum of a high school diploma or equivalent; and have demonstrated a strong interest in social services; or have a high school diploma or equivalent and five years of mental health, substance use or other social service experience; or a bachelor’s degree; or a total of five years’ experience and college combined; or a Certified Recovery Support Specialist (CRSS) certification or Certified Peer Recovery Specialist (CPRS) certification in good standing within the State of Illinois. Must obtain Certified Alcohol and Drug Abuse Counselor (CADC) certification within two years of hire. Must have a valid driver’s license, private automobile insurance and be insurable. Requires basic computer skills and experience to include MS Word, email, and an electronic medical record (EMR).
Are you intrigued by this job but don’t meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that’s the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you’re excited about any of our posted positions but your experience doesn’t line up perfectly, please apply anyway! You might be just the right candidate for another role. We’d love to explore the possibilities with you!
EOE – Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
