What are the responsibilities and job description for the Used Vehicle Manager position at Chevy Chase Acura?
Chevy Chase Acura seeks a dynamic, seasoned professional to lead our Pre-Owned Department. We’ve proudly served the DC area since 1939 and have been named the #1 New and Certified Acura Dealership in Maryland for the past eight years. As a three-time recipient of the prestigious Precision Team Award (2022, 2023, and 2024) and recognized as the “Best Dealership” by Bethesda Magazine, we offer an exceptional opportunity for growth as the pre-owned market continues to break sales records. Join our collaborative team—committed to delivering top-tier customer service—and help elevate our world-class dealership to greater success.
Purpose of the Position
The Pre-Owned Vehicle Manager oversees used vehicle retail and wholesale operations. Core duties include acquiring and marketing inventory, managing reconditioning cycles, coaching the sales team for maximum production, accurately appraising trades, and ensuring timely inventory disposition.
What We Offer
- Medical, Vision, and Dental Insurance
- Short-Term and Long-Term Disability
- 401(k) with Company Match
- Time Bank
- Employee Leasing Program
- Annual Profit-Sharing Bonus
- Paid Training
- State-of-the-art tools: CRM, vAuto, Dealertrack DMS, and e-contract platform
- Exclusive Building for the Pre-Owned Division
- Convenient Location, close to the Metro
Qualifications
- Proven track record in automotive retail management, specifically in pre-owned vehicle operations
- Strong knowledge of certified pre-owned programs and the used vehicle market
- Familiarity with F&I processes and related incentives
- Proficiency with relevant software platforms (CRM, vAuto, DMS)
- Excellent communication, negotiation, and leadership skills
- Ability to accurately appraise trades
- Detail-oriented with strong organizational abilities
Key Responsibilities
- Oversee all used vehicle sales and handle any customer concerns
- Acquire and accurately appraise vehicles to ensure fair trade values and profitable deals
- Manage pre-owned inventory, including reconditioning and merchandising
- Coach, train, and motivate sales staff on certified programs and used vehicle best practices
- Monitor pre-owned internet leads and ensure timely, professional follow-up
- Collaborate with the Vehicle Exchange Coordinator for smooth inventory transitions
- Collect and reconcile wholesale receivables promptly
- Maintain compliance with all federal and state requirements for display vehicles
- Ensure online listings are compelling, accurate, and updated with quality photos
- Partner with lot attendants to keep vehicles market-ready
