What are the responsibilities and job description for the Senior Corporate Account Manager position at Chewy?
Our Opportunity :
Chewy is growing! We are looking for an experienced and performance-focussed Sr. Account Manager to join our veterinary practice management software business. In this role, you will be responsible for fostering long-term relationships with our practices, understanding their needs and goals, and ensuring they achieve maximum value from our solutions. You will serve as the primary point of contact for key accounts, driving customer satisfaction, retention, and growth through exceptional communication and strategic account management. Does this sound like you? If so, we would love to hear from you!
What You'll Do :
Customer Relationship Management
- Serve as the main point of contact for assigned accounts and build trust-based relationships with collaborators at all levels.
- Act as a customer advocate internally, ensuring their needs are well-represented in the organization.
- Proactively engage with practices through regular check-ins, business reviews, and updates on product developments.
- Collaborate with practices to deeply understand their business goals, challenges, and intent for using our platform.
- Deliver clear, actionable updates on product enhancements, roadmaps, and standard processes, adapting communication style to the audience.
Establishing Recurring Mechanisms
Growth and Retention
What You'll Need :
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance, such as medical / Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Pay Range
91,000-$168,500 USD
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
If you have a question regarding your application, please contact HR@chewy.com.
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Salary : $91,000 - $168,500
