Senior Supply Chain Program Manager

At Chewy, it is our mission to become the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our loyal pet lovers!

Our Opportunity

Chewy is seeking a dedicated and motivated Senior Supply Chain Program Manager to join our Long-Term Planning team to support strategic decision-making and ensure operational success.

You will develop and lead the Fulfillment Network Capacity Planning cadence in partnership with Operations and Supply Chain teams serving as a strategic project/program owner for insights on network design and capacity evaluation scenarios used for major investment decisions, impacting topology and space utilization. Success in this role will be rooted in navigating difficult decisions in the supply chain, enabling leaders to understand the tradeoffs between different choices, and steering the conversation to the most efficient outcome.

Strong candidates will have a history of success in crafting operations and supply chain processes preferably in an e-commerce industry, delivering tangible results, and turning ideas into reality with smart and effective solutions.

What You’ll Do

• Develop and implement storage and capacity planning strategies to optimize fulfillment network efficiency and scalability.
• Analyze historical storage data, SKU velocity, and inventory flow trends to forecast future capacity needs.
• Assess trade-offs between cost, service levels, and storage constraints to optimize network design decisions.
• Partner with FC Engineering & Operations teams to support network expansion and capacity planning.
• Work with Data Scientists and BIEs to develop analytical models that improve storage planning accuracy.
• Provide key cost-related inputs to support budget planning cycles for current and future years.
  
  

What You’ll Need

• Bachelor’s degree in Industrial Engineering, Supply Chain, Logistics or a related field.
• 5 years of program and/or project management experience
• Experience in an e-commerce environment, preferably in supply chain and/or operations
• Experience working with inventory management systems and warehouse planning tools.
• Strong business acumen with the ability to assess cost, efficiency, and capacity constraints in decision-making.
• Proficiency in SQL, Excel (advanced macros), and data visualization tools (Tableau, Power BI).
• Outstanding written and verbal communication
  
  

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

If you have a question regarding your application, please contact HR@chewy.com.

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