What are the responsibilities and job description for the Communications Operator position at CHI St Vincent Health?
Overview
CHI St. Vincent, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health. CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community.
Operate PBX telephone system, answering and routing calls appropriately for designated facilities in St. Vincent Health System (including St. Vincent Infirmary Medical Center, St. Vincent Doctors Hospital, and St. Vincent Medical Center/North). Answer and respond appropriately to emergency alarms for St. Vincent Infirmary Medical Center, St. Vincent Doctors Hospital, and St. Vincent Medical Center/North. Give locations, telephone numbers and other appropriate information to callers inquiring about clinics or other organizations affiliated with St. Vincent Health System.
Responsibilities
Qualifications
Pay Range
$15.00 - $20.33 /hour
CHI St. Vincent, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health. CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community.
Operate PBX telephone system, answering and routing calls appropriately for designated facilities in St. Vincent Health System (including St. Vincent Infirmary Medical Center, St. Vincent Doctors Hospital, and St. Vincent Medical Center/North). Answer and respond appropriately to emergency alarms for St. Vincent Infirmary Medical Center, St. Vincent Doctors Hospital, and St. Vincent Medical Center/North. Give locations, telephone numbers and other appropriate information to callers inquiring about clinics or other organizations affiliated with St. Vincent Health System.
Responsibilities
- Communicates appropriately with patients/physicians/public/employees.
- Consistently answers telephone calls promptly and courteously.
- Is knowledgeable of names, pager numbers and other information required for location of personnel.
- Assists patients and employees in making long distance calls; monitors WATS lines to ensure appropriate use for hospital business only.
- Maintains confidentiality of all patient information as required by HIPAA regulations.
Qualifications
- Education: High School Diploma, GED, Metropolitan Test or Equivalent.
- Experience: At least six months related experience.
Pay Range
$15.00 - $20.33 /hour
Salary : $15 - $20
