What are the responsibilities and job description for the Reservation Specialist position at CHICAGO MOTOR COACH INC?
Overview
We are seeking a Reservation Specialist to join our team. The ideal candidate will be responsible for providing customer support throughout reservation process. Previous experience working in the Bus/Limousine Industry is a requirement.
Responsibilities
- Answer and direct phone calls with professionalism and courtesy
- Provide excellent customer support to clients and visitors
- Perform general office tasks such as filing, data entry
- Support front desk operations by greeting visitors and assisting with inquiries
-Book reservations -Respond to emails
Primary Shift: Tuesday - Saturday 12:00 pm - 8:30 pm **Schedule may change based on week to week operations
Skills
- Proficient in phone etiquette and customer service practices
- Strong organizational skills with the ability to manage multiple tasks efficiently
- Knowledge of file management and record keeping
- Computer knowledge (Word, Excel)
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
Experience:
- Call center: 2 years (Required)
Ability to Commute:
- Schaumburg, IL 60173 (Required)
Salary : $16 - $18