Usher

TITLE: Usher

FLSA STATUS: Non-Exempt

DEPARTMENT: Operations

Salary range: $16.20 per hour; Link to Benefits Summary: https://cso.org/benefitsptstaff

GENERAL SUMMARY

To provide service, assistance and directions to patrons, for the purpose of making the concert going experience enjoyable.

PRINCIPAL DUTIES AND RESPONSIBILITIES

1. Taking, sorting and counting tickets

2. Seating patrons, handing out programs and giving proper directions

3. Direct and seat latecomers during appropriate late seating pauses

4. Monitor potential problems such as ticket duplications and medical incidents and handling them per procedure.

5. Report patron comments or complaints to Usher Supervisor or House Manager

CSOA is an equal opportunity employer where all qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin. We value diversity and inclusion and seek to build and maintain a community and culture that celebrates and values diverse backgrounds, identities, and perspectives. We consider equivalent combinations of experience and education for jobs, and all candidates who believe they possess equivalent experience and education are encouraged to apply.

REPORTING RELATIONSHIPS

1. Reports directly to House Manager

2. Reports to assigned Usher Supervisors

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

1. Polite and pleasant working with the public skills

2. Well groomed appearance

3. Ability to stand for long periods of time

4. Patience in handling high visibility situations

WORKING CONDITIONS

Must be continually mobile to assist patrons.

Job Type: Part-time

Pay: $16.20 per hour

Benefits:

• Employee discount

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• Weekends as needed

Work Location: In person

Salary : $16