What are the responsibilities and job description for the Usher position at Ravinia Festival Association?
Company Description
Ravinia® is both North America’s longest-running not-for-profit music festival and its most artistically diverse. Over 100 different events by a mix of classical, rock, pop, jazz, R&B, indie, and country performers make up a typical summer season on our three open-air and three indoor stages. Each year the Chicago Symphony Orchestra is featured in six weeks of concerts, many with Chief Conductor Marin Alsop. During the same summer months, Ravinia’s Steans Institute provides young professional classical and jazz musicians with career-advancing training and concert settings.
Offstage and year-round, Ravinia’s Reach Teach Play education programs engage 50,000 children and adults—in schools with little to no music curriculum, in our Chicagoland communities, and at our 36-acre park—in our mission to make music equitably accessible to all.
Job Description
Position Summary
We are seeking Ushers to join our Guest Experience team. Ravinia Festival Ushers welcome guests at venue entrances, assist with seating, answer questions, and generally being available and able to assist guests as needed. Ravinia Ushers play a vital role in Ravinia’s on-going efforts to provide our guests with a world-class experience upon each and every visit.
Key Responsibilities
- Welcome guests at venue entry gates
- Understand Ravinia seating maps and assist guests to their seats
- Be familiar with Park amenities and able to provide information and direction to such when ask
- Enforce Ravinia policies as necessary
Qualifications
- Excellent customer service and communication skills
- Able to address concerns and show empathy towards others
- Willingness to ask questions and learn
- Scheduling flexibility that includes evening hours on weekdays, and weekends
Work Environment
This is a part-time, seasonal position, and location is primarily outdoors and in all weather conditions with prolonged periods of standing.
Benefits and Compensation
Hourly rates are non-negotiable. Entry-level experience is $15.00 per hour, and Mid-High-Level Experience is $17.00 per hour.
Eligible for Illinois Paid Leave plan.
Ravinia is an Equal Opportunity Employer
As an equal opportunity employer, Ravinia strongly believes that diversity of backgrounds, experiences, and perspectives is essential to our success. We strive to create and sustain an equitable and inclusive environment for all our employees. Ravinia does not discriminate on the basis of any protected status under federal, state, or local law. We encourage individuals of all identities and abilities to apply.
All your information will be kept confidential according to EEO guidelines.
Salary : $15 - $17
