Specialist, Talent Assessment and Analytics

SALARY

$72,220.03

POSITION SUMMARY

Under direction, administers the core administrative functions for assessments, interviews, and performance appraisals-processing, scheduling, proctoring, reporting, and tracking candidate data using technology. Also evaluates job roles and selection tools through data analysis, assists in designing and delivering talent processes and trainings, and supports talent analytics projects along with related duties.

PRIMARY RESPONSIBILITIES

• Conducts administrative tasks, reporting, and communication functions related to assessments, interviews, and performance appraisals across team services.
• Administers and processes assessments, surveys, and appraisals, including distributing, scoring, and tracking results.
• Tracks and updates results, ensuring accurate storage and organization of hiring assessments and employee data.
• Uses Applicant Tracking System to update candidate information.
• Schedules and proctors assessment sessions.
• Uses technology platforms to track, monitor, and report on analytics, employee selection, & performance.
• Evaluates job roles, assesses hiring tools, and analyzes data to improve employee selection and assessment processes.
• Collaborates with internal stakeholders to evaluate job roles, define work requirements, and validate selection processes and assessment tools.
• Analyzes and reports on the performance of selection and assessment tools.
• Prepares and communicates selection plans and validation results to departmental clients.
• Assesses need for and develops job analysis instruments and materials.
• Performs qualitative and quantitative analyses using Excel and statistical software; reports descriptive and inferential statistics, data tables, charts and other data visualizations.
• Designs and manages talent processes, communicates technical information, and facilitates trainings.
• Assists in the design, development, and administration of talent surveys, assessments, selection tools, performance management processes, and talent analytics.
• Effectively communicates technical information to non-technical audiences through emails, reports, in-person conversations, training sessions, and virtual meetings.
• Regularly monitors and responds to candidate inquiries and client requests regarding employee selection.
• Facilitates training sessions and workshops on interviewing techniques, resume review, performance management, and other talent related topics.
• Assists with the planning, development, and execution of talent analytic processes and projects.
• Assists with planning and developing processes related to selection, analytics, and performance management.
• Develops written and video content to communicate to applicants and internal stakeholders.
• Consults with internal department stakeholders to solve talent management issues via assessments, performance management, and/or talent analytic reporting.
• Performs related duties as assigned.

MANAGEMENT RESPONSIBILITIES

Reporting to this position are the following jobs:

Job Title

None

CHALLENGES

• Coordinating multiple position analyses and projects simultaneously.
• Working and communicating with employees at all levels across the Authority.
• Translating and communicating technical, scientific, and statistical/data analytics to non-technical audiences.

EDUCATION/EXPERIENCE REQUIREMENTS

• Bachelor's degree in Psychology, Human Resources, Industrial/Organizational Psychology, Educational Testing and Measurement, or a related field, or a combination of equivalent education and experience.
• One year of experience in job analysis or competency modeling and assessment or survey development and administration preferred.
• Graduate level training in Industrial/Organizational Psychology preferred.

PHYSICAL REQUIREMENTS

• Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.
• Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.

KNOWLEDGE, SKILLS, AND ABILITIES

• Working knowledge of psychology - human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment of traits, behaviors, and affect.
• Working knowledge of a variety of Microsoft Office applications.
• Working knowledge of at least one statistics program/software (R, SPSS, SAS, etc.).
• Working knowledge of questionnaire, survey, or assessment design and validation
• Working knowledge of job analysis and/or competency modeling
• General knowledge of employment laws and regulations governing the employment assessment and selection process.
• Strong verbal and written communication skills.
• Strong interpersonal skills.
• Intermediate computer and Excel skills.
• Intermediate mathematics and data analysis skills.
• Good critical thinking skills to use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches.
• Good report and presentation writing skills.
• Ability to handle multiple tasks simultaneously.
• Ability to work with a variety of diverse groups in a tactful and effective manner.
• Ability to work with sensitive information while maintaining strict confidentiality.

WORKING CONDITIONS

• General office environment.
• Travel to various field and work locations.
• Occasionally exposed to usual garage, terminal, shop and field conditions, e.g. electrically energized conductors, moving trains and other vehicular traffic, machinery, existing weather conditions, etc.

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED

• Standard office equipment.
• Personal computer and related software (Excel, Word, Outlook, Survey Monkey, R, SPSS, Excel Data Analysis, etc).
• Testing applications and equipment.