What are the responsibilities and job description for the Community Support Advocate position at Chicanos Por La Causa?
OBJECTIVE AND POSITION SUMMARY
The Community Support Advocate will work under the Community Services Block Grant (CSBG) program to provide direct support and advocacy services to low-income individuals and families. This position aims to empower clients by connecting them with vital community resources, offering guidance, and helping them overcome barriers to achieve self-sufficiency. The objective is to foster a supportive environment that strengthens individuals and communities through education, outreach, and resource coordination.
SPECIALIZATIONS
Client Support:
- Helping individuals and families connect with essential services like housing, healthcare, and food assistance
Community Outreach:
- Raising awareness about available resources and services to ensure the community knows where to find help
Case Management:
- Tracking client progress, managing service plans, and following up to ensure clients receive the support they need
Crisis Assistance:
- Providing immediate support to clients in urgent or emergency situations, like homelessness or financial instability
Resource Coordination:
- Connecting clients with local community resources and ensuring they receive proper referrals for continued assistance
Data Management:
- Keeping accurate records of client information and services provided and ensuring compliance with program guidelines
Team Collaboration:
- Working with other staff members, community partners, and organizations to support clients
MINIMUM QUALIFICATIONS AND COMPETENCIES
Education /Background:
- High school diploma or GED required; Bachelor’s degree in a related field (Social Work, Human Services, etc.) preferred
- At least 1 year of experience in social services, case management, or community outreach preferred, but not required
- Experience working with low-income individuals or families is a plus
- Valid driver’s license and access to reliable transportation (if applicable)
- Basic knowledge of Microsoft Office (Word, Excel, Outlook)
- Strong time management skills to meet established deadlines
- Strong organizational skills and the ability to keep accurate records
- Experience using case management software is helpful but not required
