What are the responsibilities and job description for the Success Coach/Case Manager position at Chicanos Por La Causa?
OBJECTIVE AND POSITION SUMMARY
Case Managers (CMs) provide comprehensive services of Chicanos Por La Causa’s (CPLC) YouthBuild program to program participants. CMs will support, encourage, and guide clients to increase the success of goals & objectives and a healthy outlook on life.
CMs, are responsible for outreach and recruitment, coaching of the Individual Service Strategy (ISS), provide occupational and skills training, coordinate services provided by Adult Basic Education providers, and other educators as part of the YouthBuild program requirements, and coordinate supportive services and follow-up/retention services. Communicate regularly with educators, mentors, and other professionals, generate reports, and produce and maintain comprehensive online and/or physical case files.
MINIMUM QUALIFICATIONS AND COMPETENCIES
Education /Background:
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Bachelor’s degree in social work or a relate field and two years of experience in casework management, working with youth, or related activities;
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Any other equivalent combinations of experience, education and training which provides the ability to perform job duties;
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Knowledge of social services and workforce-related agencies and programs available in the community;
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Effective coaching techniques and procedures;
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Excellent oral and written communication, interpersonal skills, public speaking, problem-solving, analytical skills, multi-tasking, organizational skills, leadership, and time management;
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Advanced knowledge of Microsoft Word, Excel, PowerPoint, Outlook & Office365 (Preferred);
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Must possess or be able to obtain a valid state driver’s license and able to drive participants on occasion;
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Have the cultural competency to engage effectively with youth and their families;
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Lead with vulnerability to cultivate trust
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See participants as the future of our city, state, and our nation;
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Understand and commit to the principles of Servant Leadership.
