Hospitality Team Leader- PM

We are looking for enthusiastic, hard-working, servant leaders to join our family at Chick-fil-A Dupont In-Line. We pride ourselves in having the best people in the business. At Chick-fil-A, the team member role is more than just a job, it's an opportunity.

At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures.

Benefits

• Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
• No Experience is Necessary- We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.
• Chick-fil-A Scholarships- At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify

Responsibilities and Duties

• Overseeing and leading the specific and general duties in the restaurant
• Provide and serve as an example of Second Mile Service
• Continuously improve and ensure Operational Excellence
• Delivering a remarkable dining experience for all guests
• Coaching team members in proper procedures and customer relations
• Ensure everyone is displaying a professional attitude at all times
• Cash management
• Addresses guest issues that may arise; consults with management regarding complex issues.

REQUIREMENTS

• Genuine desire to serve people
• Expect a quick-paced work environment in which we deliver an elevated dining experience to our guests
• Be courteous and polite: "please, excuse me" and "my pleasure" when interacting with guests.
• Be a person who is able to consistently exhibit the core behaviors that Chick-fil-A is known for: creating eye contact, sharing a smile , speaking enthusiastically and staying connected with guests.
• Be someone who exhibits Second Mile Service - is genuine, proactive and personal with our guests.
• Have a willingness to learn new tasks - a teachable spirit
• Have a passion for organization and attention to detail
• Excel with systematic follow through and auditing skills
• Be a person that can demonstrate taking initiative in any situation, proactively anticipating guest needs.
• Be a hard worker that is able to multitask and perform tasks in an efficient and timely manner.
• Be someone willing to learn and grow with the company

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.