What are the responsibilities and job description for the Hospitality Team Leader- PM position at Chick-fil-A?
We are looking for enthusiastic, hard-working, servant leaders to join our family at Chick-fil-A Dupont In-Line. We pride ourselves in having the best people in the business. At Chick-fil-A, the team member role is more than just a job, it's an opportunity.
At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures.
Benefits
- Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
- Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
- Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
- Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
- It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
- No Experience is Necessary- We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.
- Chick-fil-A Scholarships- At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify
Responsibilities and Duties
- Overseeing and leading the specific and general duties in the restaurant
- Provide and serve as an example of Second Mile Service
- Continuously improve and ensure Operational Excellence
- Delivering a remarkable dining experience for all guests
- Coaching team members in proper procedures and customer relations
- Ensure everyone is displaying a professional attitude at all times
- Cash management
- Addresses guest issues that may arise; consults with management regarding complex issues.
