Demo

Catering/Marketing Sales Director

Chick-fil-A Framingham
Framingham, MA Full Time
POSTED ON 2/10/2025
AVAILABLE BEFORE 5/8/2025

Job Description

Job Description

CATERING / MARKETING SALES DIRECTOR :

Please note : Schedule can vary week to week depending on events. Must be open to work Saturdays.

Marketing Responsibilities :

  • Creating a strategic marketing plan (annual, quarterly, monthly)
  • Develop SMART marketing goals, deadlines, action steps, long-term and short-term objectives.
  • Deliver core marketing messages, engage with target audiences, and report metrics.
  • Create and manage a marketing calendar that envisions a strategic direction for upcoming marketing events.
  • Spark and innovate actionable techniques to increase transactions
  • Suggestive upselling, cross-selling, and packaging products.
  • Grow Catering Sales
  • Work with the Catering Director to reach a larger audience through social media, B2B marketing and in-store marketing.
  • Event Management
  • Facilitate and participate with in-store events.
  • Attend and coordinate marketing offsite initiatives
  • Community engagement
  • Marketing budget
  • Develop and maintain a marketing budget that effectively grows transactions.

Catering Responsibilities :

  • Lead Chick-fil-A Framingham catering growth through business-to-business engagement and community relations
  • Develop and foster catering relationships with local businesses and local schools
  • Plan for, organize, and finalize the Delivery and Pick-up orders
  • Conduct confirmation calls for every order
  • Conduct call-backs with customers who haven’t ordered with us in a while to see if we can serve them again
  • Come in early as needed to support the execution of large orders, ensuring all orders are complete and on time
  • Safely driving the Catering Van
  • Manage the day-to-day activities and take leadership in handling customer relationships and customer account management
  • Strategize and create new ways to attract Catering customers (e.g., offer samples, create in-store catering events)
  • Ensure a seamless service throughout the catering experience (online, phone, fulfillment, follow up)
  • Reach out to customers who have large annual orders, ahead of time
  • Qualifications

  • Positive Self-Starter : You have an upbeat, persistent style with the ability to cold call or visit local business' without fear of rejection, manage your time well, and can present your ideas in a clear and concise manner.
  • Bachelor’s Degree required.
  • 1 years Marketing experience.
  • Restaurant experience is a plus.
  • Company Description

    Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

    Company Description

    Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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