What are the responsibilities and job description for the Assistant Manager position at Chick-fil-A North Decatur?
Chick-fil-A Assistant Manager
Chick-fil-A North Decatur, GA
Chick-fil-A North Decatur hires leadership professionals who want to acquire skills to build their career portfolio and grow within the company. Further, we are looking for leaders who care for people and want to positively impact our team members and guests. We pride ourselves on having a fast-paced growth culture where leaders are continually developing and enhancing their character and skills, and the people around them.
We are seeking an Assistant Manager to support the business by communicating with, tracking, training, and coaching all Team Members on achieving and exceeding service, quality, and revenue goals. The Leader will take ownership of the team’s operational results, either in the front-of-house or back-of-house, while cultivating a culture of excellence. The Assistant Manager reports to our Director team.
Pay Type: Starting at $18-$20/hr, commensurate with availability and experience
Position Type:
- Part-Time or Full-Time
- Saturday availability is required
- Daylight or Evening Shifts available
Our Benefits:
- Health Insurance with Employer Contribution
- 401k
- $500 Employee Tuition Assistance
- Employee Assistance Program
- Sundays off
Requirements:
- Prior leadership experience
- Must be able to lift up to 50 lbs, stand for up to 10 hours, and be physically active for extended periods
- Basic have iPad and computer competency
Responsibilities:
- Maintains positive working relationships and treats all employees with honor, dignity, and respect while providing them with direction and feedback
- Collaborates with the leadership team to train new Team Members, and tracks their performance to ensure they’re equipped for success
- Tracks employee performance and documents of policy/procedure violations, reporting information back to the Senior Managers as necessary
- Consistently and creatively motivates Team Members to maintain our customer service scores
- Ensures all shift tasks are completed according to the daily schedule
- Correctly interprets the intentions of the weekly schedule and places Team Members in the positions most suited to their skills
- Achieves strategic, annual business results through focus and action on tactical monthly and quarterly objectives
- Maintains all front-of-house and/or back-of-house facilities, ensuring that the restaurant is clean and organized
- Ensures that all equipment is being cleaned & maintained appropriately, and that safety & security procedures are being followed
- Complete understanding of each key position in the front-of-house and back-of-house
- Follows sanitation and food safety procedures
Required Skills:
- Positive attitude, humble, servant leader
- Self-leader committed to personal growth
- Ability to multitask
- Ability to work at a quick, efficient and thorough pace
- Team-oriented, adaptable, dependable, and strong work ethic
- Willingness to step outside of job role to assist in other roles
- Must be an excellent coach, communicator, encourager, and team builder
- Effective problem solver and is skillful in pleasing difficult guests
- Honors and encourages others to follow the visions and values of the restaurant
Thank you for your interest in employment at Chick-fil-A North Decatur! Upon submitting your resume, you’ll be contacted via phone call or email within 1-3 business days. Please do not contact the store.
Salary : $18 - $20
