Leadership Development Program

CLIENT SUMMARY

Located in Williamsburg, VA, Chick-fil-A Mooretown Road is owned and operated by Wrenn Holland. Since the store was opened in 2006, Wrenn and his team have seen significant growth in the business and have built a winning Culture of Care. Chick-fil-A Mooretown Road exists to provide its guests with the best experience possible, every day. Wrenn’s team cares for their employees by building genuine community, growing leaders to be the best version of themselves, and by providing a work-life balance that allows the team to thrive at work and at home. They love to see people embrace their strengths and gifts. Some key commitments for Chick-fil-A Mooretown Road are Humility, Service, and Respect. Chick-fil-A Mooretown Road is building a strong legacy of excellence through their deep rooted purpose and passion for people. Come join a thriving team with tremendous opportunity to impact the lives of so many!

POSITION OBJECTIVE

Chick-fil-A Mooretown Road is seeking an individual to join their internal Leadership Development Program (LDP). This is a very intentional program in which individuals will rotate through critical areas of the restaurant to learn all aspects of the business. During each rotation this individual will be receiving vision, coaching, problem solving skills, and instruction on how to develop others and raise up talent around them. We are seeking individuals who are self-starters and have a desire to grow, the ability to multitask, and have excellent problem solving skills.

Individuals in the LDP will begin as a team member and work his/her way up through several levels of leadership to the Director level while rotating through the different areas of the operation. At the Director Level, you will be a top leader in the organization and have the opportunity to shape the business daily. Towards the end of the program, individuals can seek the opportunity to remain at Chick-fil-A Mooretown Road long term as a high level leader, to apply for the corporate LDP program geared towards business ownership, or pursue the corporate Talent Development Program geared towards corporate careers at the Chick-fil-A Support Center.

In the LDP, this individual will be a part of the leadership team, being led and developed by Wrenn Holland, the Owner/Operator. This will be a fast-paced environment that requires standing 10 hours each day and working 45 hours each week. As part of the program, this individual will get to lead others, build relationships with customers and team members, and have the ability to capitalize on their gifts. We are looking for a self-directed servant leader with a teachable heart, a growth mindset and hunger to take ownership of many responsibilities!

KEY RESPONSIBILITIES

To begin as a team member; develop into a Director; and rotate through various aspects of the business (Drive Thru, Front of House, Training, HR, etc) as a Director.

Goal is to manage the restaurant at a high level and learn all you need to know about Chick-fil-A restaurant operations (“Chicken MBA”), so that you can pursue a career with Chick-fil-A long term.

SKILLS & EXPERIENCE NEEDED

• 2 - 5 years of full-time work experience

• Bachelor’s Degree Required

• Proven leadership experience

• Self-directed and driven leader with mindset of continuous improvement

• Go-getter with the ability to think and problem solve

• Willingness and humility to serve others first

• Strong Communicator (ability to motivate and lead team members)

• Attention to detail

• Determination

• Flexible

• Patient

• Efficient