Kitchen Team Member

As a Chick-fil-A Team Member you play a crucial role in the effectiveness of our team and the success of Chick-fil-A Southside Blvd at the Avenues. In selecting Chick-fil-A Team Member’s, we are looking for hard working individuals who will share our passion for giving our Guests remarkable service and hospitality.

Basic Employee Expectations:

• 16 years or older for Part-Time and 18 years or older for Full-Time
• Meets the Availability requirement
• Part-Time
• Available Minimum 3 Week Days for Day or Night Shift
• Available Friday for Day or Night Shift
• Available All Day Saturday
• Works 4-30 hours per week
• Full-Time
• Available Monday-Friday for Day and Night Shift
• Available All Day Saturday
• Works 35-45 hours per week
• Reliable Transportation
• Coachable (Accepts Criticism)
• Willing to Learn
• Extraordinary Work Ethic
• Working in Hot or Cold Environment

Expectations of a Kitchen Team Member:

• Work your scheduled shifts and arrive on time every shift
• Arrive for your shift in full uniform: shirt, pants, belt, non-slip shoes, nametag, pen (men must be cleanly shaved, women with long hair should have it pulled back into a pony tail/bun)
• Know the Chick-fil-A purpose and operational standards
• Understand our strategies
• Serve Crave-able Food
• Be Attentive and Courteous to Guests
• Be Surprisingly Fast
• Keep a Refreshingly Clean Restaurant
• Order Accuracy – 100% every time
• Keep a “sense of urgency” and a “pep in your step” when it comes to serving our Guests
• When things slow down, know what you should be doing next – if you’re not sure, ask the shift manager
• If you committed to a certain availability in the interview, we expect you to hold to that
• You will be trained in the “Chick-fil-A” way, strive to hold to that standard

Responsibilities of a Kitchen Team Member:

• On arrival for your shift, check the game plan for your assigned position
• Stay focused on your assigned position and relevant duties, and strive to learn that position to the best of your ability
• Although you may have a favorite, be willing to learn and serve in any position
• Always be asking the question: “What is our Guest experience right now?” “What can you do to impact and improve their experience?”

Basic Jobs for Kitchen Team Members Include:

• Greeting Guests
• Refills for Guests
• Cleaning the Bathroom
• Receiving Product
• Storing Product
• Prepping Product
• Assembling Product
• Fulfilling orders
• Maintaining cleanliness and order in the your area
• Serving the highest quality food
• Adhering to all food safety and procedural disciplines