Fleet Maintenance Technician Class B

Overview

Fleet Maintenance Technicians are responsible for maintaining and repairing transportation delivery equipment for the Chick-fil-A Distribution Center in Cleveland OH. The equipment is used for the delivery and unloading of merchandise at Chick-fil-A restaurants. The Fleet Maintenance Technician—Class A is responsible for servicing a broad array of equipment, including heavy duty tractors, refrigeration units, insulated trailers and hydraulic liftgates in a safe, orderly and timely fashion to maximize equipment availability for delivery. Class A Maintenance technicians are also responsible for completing maintenance and repairs to transportation equipment air conditioning and refrigeration units. 

About Chick-fil-A Supply 
A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants. Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs. This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.

Schedule: This role follows a base schedule of Monday to Friday. You will need to be on-call during weekends and evenings as required by business and team needs. 

Location: 24200 Aurora Road, Bedford Heights, OH

Benefits: 

• Food and Drinks Provided: Free meals, snacks and drinks as part of your workday! 
• Generous Paid Time Off:
• PTO: Accrue up to 3 weeks of PTO your first year with immediate access to (40) hours upon hire 
• Wellness: (16) hours per year 
•  Holidays: (7) days per year and (1) floating holiday 
• Health Insurance Options: A variety of health insurance options for medical, dental and vision, including a no premium health insurance option for individuals and families 
• Retirement: 401k with 5% match for eligible employees 
• Education Investment Plan: We offer a $45,000 lifetime maximum benefit for continued education of eligible Team Members! 
• Additional Benefits: To help you thrive in all areas of life including emotional, social, physical, financial and spiritual. 

Equipment:

You will have the opportunity to work with state-of-the-art equipment and around-the-clock resources, including:

• Tractor: Brand new Kenworth T680 automatic tractor with leather, air ride seats;truck GPA; rear and side view cameras when reversing
• Trailer: 48" Great Dane featuring electric side lift gates with gutter guard and tandem lights over rear tires
• Power Sleds: Battery-powered, pallet jacks to easily move product into restaurants
• Mobile Devices: Samsara devices, a mobile app that shows where to park and unload at each restaurant and ELD charging in the cab
• In House Maintenance Team: Chick-fil-A Supply onsite mechanics keep equipment running smoothly

Responsibilities

Efficiency and Organization:

• Perform preventative, and corrective maintenance in accordance with manufacturer specifications, fleet management policies, work order instructions, and safety, quality and compliance requirements
• Completes thorough documentation and closes out work orders for repairs and maintenance activities in the Fleet Maintenance Management System
• Diagnose complex mechanical and electrical problems, utilizing technology/software where applicable

Safety First: 

• Completes complex and detailed mechanical and electrical inspection and repairs with minimum supervision
• Inspect and maintain vehicle supplies and equipment
• Identifies root cause for defects and performs repairs accordingly
• Repair delivery equipment, tractors, trailers, bobtails and passenger vehicles or any piece of equipment used for the delivery and unloading of restaurant merchandise
• Use hand tools such as screwdrivers, pliers, wrenches, pressure gauges, and precision instruments, as well as power tools such as pneumatic wrenches, lathes, welding equipment, drill press and jacks and hoists
• Raise trucks and heavy parts or equipment using hydraulic jacks or hoists

Communication and Care: 

• Immediately communicate problems with Supervisor or Manager
• Obey traffic laws and follow established traffic and transportation procedures
• Adhere to Federal Motor Carrier Guidelines
• May be required to operate a company vehicle to repair equipment as part of a roadside service call
• Maintain a clean and organized work area
• Work in a safe manner according to company policies and federal, state and local regulations

Additional Opportunities and Professional Growth:

• Train other employees and act as a mentor
• Other duties as assigned

Minimum Qualifications

Education: High School Diploma or equivalent (e.g., GED)

Maintenance Experience and Certifications:

• 2 years of Fleet Maintenance Experience
• EPA 608 & EPA 609 Certification
• Demonstrated proficiency in the diagnostics and repair of brake systems both air and hydraulic
• Demonstrated proficiency in the diagnostics and repair of diesel engines
• Demonstrated proficiency in the diagnostics and repair of refrigeration unit systems and subsystems
• Demonstrated proficiency in the diagnostics and repair of hydraulic liftgates
• Ability to troubleshoot and repair mechanical and electrical problems.

Additional Qualifications: 

• Demonstrated ability and willingness to oversee and inspect the work of colleagues – including the ability to communicate required corrections
• Valid driver’s license to operate applicable company vehicles
• Must be willing to acquire / provide own tools

Physical Requirements: 

• Must be able to lift 30-60 lbs. repetitively and heavier items weighing up to 100 lbs. occasionally and frequently push or pull three-hundred (300) pounds.
• Must be able to walk extensively
• Must be able to stand for long periods of time usually for 8-10 hours

Schedule: 

• Must be willing to work nights, weekends, and shifts

Travel: 

• Up to 15% travel to assist in the case of a broken-down commercial vehicle

Preferred Qualifications

• Class “B” CDL or willing to complete CDL training within 6 months of start date
• ASE Certifications or willingness to acquire
• Prior experience using a Fleet Maintenance Management System
• Prior experience supervising and coaching others with regards to work quality and safety
• Material handling equipment experience is a plus since a forklift is used on occasion
• Demonstrated knowledge and experience with welding

Minimum Years of Experience

Travel Requirements

Required Level of Education