What are the responsibilities and job description for the Administrative Assistant position at Chick-fil-A?
At Chick-fil-A De Zavala, the Team Member role is more than just a job, it’s an opportunity. Our team gains life experiences that go beyond only serving great product in a friendly environment. Chick-fil-A is a great opportunity for people of all backgrounds, and no experience is necessary. We are looking for friendly, enthusiastic people who enjoy serving others, and ensure each guest leaves with a smile. We will teach you the rest!
Description:
- Works together with the other restaurant leaders in order to accomplish the Owner/Operator’s vision for the restaurant.
- This position oversees administrative and organizing tasks related to vendor management, tracking, reporting, organizing, and filing restaurant documents, working closely in assisting the general manager.
- Approximately 20-25 hours of administrative work weekly. The candidate is REQUIRED to work additional hours in the food service operation, hospitality or kitchen. This is NOT a remote position.
- Significant personal and professional GROWTH OPPORTUNITY in this position
Responsibilities:
***This position contains a wide variety of responsibilities that can be tailored to the candidate’s experience, expertise, and preferences.***
- Vendor management - inspect work, search for best value, communicate, timely payment
- Business reporting - ad hoc tracking and reporting
- Email monitoring - respond to guests, team members, Chick-fil-A corporate
- Payroll - run reports, communicate with team members, ensure team members are paid on time
- Team morale - organize the team member events and celebrations (meeting goals, anniversaries, birthdays, contests, etc.)
- Community relations/ outside sales and events - reviews donation requests, helps to partner with organizations, creates relationships in the community, assists in catering events
- Basic marketing - displays signage, changes the marquee - if desired, posts on social media, prepares the community board, coordinates with designers and printers, other restaurant decor
- Food donations - works with Chick-fil-A corporate and local non-profits to coordinate donations
- Human resources - applicant tracking, interview scheduling, onboarding, orientation, ensuring team member certifications/ files are up-to-date
- Physical organization - organizes and maintains the office, storage, manager stand and other spaces in the restaurant
- Guest relations - follow-up to guests that have provided feedback
- Restaurant operations - as above, works in restaurant operations, serving our guests and team
- Depending on how the position is tailored to the candidate, there may be work/ requests outside of the schedule - being required to work from home, come to the restaurant, answer calls, or complete urgent requests beyond the schedule
Qualities:
- Highly organized
- Excellent problem solving skills
- Great follow through to completion
- Thick-skinned - able to take constructive criticism - and apply it
- High level of ownership - takes responsibility
- Highly driven
- Thrives with autonomy
- Able to work both independently and in teams
- High expectations of self
- Willing and able to “figure it out”
- Knows when to ask for help
- Effectively communicates to a range of personalities
- High level of maturity and discipline - manages time well, prioritizes work
- Deeply cares about quality of work
- Represents our organization and brand well
- Smiles
- Loves serving people
- Trustworthy
- Positive, optimistic attitude
- Reliable, dependable
- Enjoys the details
- Proactively seeks work, problems and solutions
- Consistent with Chick-fil-A’s companywide culture
- Calm under pressure
- Multitasks to lead a number of projects at the same time
Benefits:
- Sundays off
- Career Options to become a CFA Franchisee or Staff member for CFA Inc.
- 100% PAID TUITION at our partner school Point University (https://point.edu)
- Remarkable Futures Scholarships Opportunity ($2500 - $25000)
- Vacation and Insurance Opportunity after 1 year or promotion
- Free employee and family meals
- Flexible Hours
- Competitive Wages
- Professional Development
- Community-oriented Environment
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $18
