Administrative Director

Overview:

We are looking for an enthusiastic Administrative Director to join our team at Chick-fil-A Northwest Promenade. At our Chick-fil-A restaurant, our vision is to be a destination for great food and uncommon care, which means it is a place where guests feel valued and team members are supported in their growth. As the Administrative Director, you will play a key role in bringing this vision to life by ensuring smooth operations, fostering a culture of excellence, and developing leaders within the organization.

Your Impact:

• Administrative Excellence: Oversee administrative and financial systems to drive efficiency and success across all areas of the restaurant.
• Building High-Performance Teams: Identify, coach, and develop leaders for both Front of House and Back of House operations.
• HR and Talent: Manage hiring, onboarding, termination, compliance, and team development to foster a culture of excellence.
• Financial and Administrative Leadership: Oversee budgeting, payroll, benefits, and HR compliance. 
• Systems and Organization: Enhance the business by streamlining processes, maintaining accurate documentation, and implementing structured systems to improve efficiency and consistency.
• Team and Food Safety: Maintain a safe, compliant, and thriving work environment.
• Collaboration: Work with our Senior Leadership team, attending weekly meetings, and taking meeting notes as needed 

Key Responsibilities:

Leadership and Organizational Oversight:

• Foster a culture of excellence and accountability, promoting teamwork, professional growth, and high performance across all levels.
• Work closely with the Operator and leadership team to set strategic goals, drive restaurant success, and enhance operational efficiency.
• Conduct onboarding and coaching to develop emerging leaders.
• Maintain and update organizational charts, job descriptions, our handbook, and more. 

Financial and Administrative Management:

• Oversee payroll, raises, uniform stipends, benefits, end-of-month processes, unemployment claims, and vendor relations, ensuring seamless financial and administrative operations.
• Own and manage health insurance and 401(k) contributions, maintaining compliance and team member support.
• Manage Google Drive organization, compliance documentation, vendor contracts, and reporting to ensure the accuracy and accessibility of critical information.
• Other projects as needed. 

Financial Stewardship: 

• Oversee back-office reporting systems
• Manage vendor receivables and payables, ensuring timely payments, tracking financial opportunities, and resolving billing discrepancies.
• Handle payroll processing, biweekly reports, and compliance with deductions and unemployment claims.
• Own credit card accountability, labor reporting, and financial tracking to optimize costs and profitability.
• Regularly review and improve business systems and vendor partnerships to enhance efficiency, cost-effectiveness, and operational success.

Human Resources and Talent Management:

• Partner with the Talent & Culture Director to maintain accurate employee records and ensure seamless hiring processes.
• Send interview invitations, schedule hiring rounds, and oversee new hire onboarding.
• Ensure compliance with federal and state employment laws.
• Respond to employment and background check inquiries.
• Manage employee terminations, resignations, and related documentation.
• Promote scholarship opportunities and employee development programs.

Background and Competencies:

• 3 years Administrative Experience or a 4-year College Degree with some related experience
• Proven track record of developing others and improving organizational efficiency.
• Humility - Willingness to complete tasks outside of one’s day-to-day job duties for the overall benefit of our organization
• Ownership - Ability to implement systems and desire to see tasks through to completion
• Opportunity - Seek new ways to grow our organization and our Team Members
• Optimism - Exhibit a “glass half full” attitude each day to ensure Guests & Team Members have a remarkable experience at our restaurant
• A strong understanding of HR best practices, compliance, and payroll systems.
• Experience in financial stewardship and benefits management.
• Exceptional communication, organizational, and problem-solving skills.

A Day In The Life:

• Monday - Saturday availability | 40 hours/week 
• Hours between 8 am and 7 pm 
• Dynamic work environment involving administrative and operational time 

Why Work at Chick-fil-A?

• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees; they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
• Scholarship Opportunities - Chick-fil-A employees who are eligible have the opportunity to apply for two types of scholarships; one award ranges anywhere from $1,000-$2,500, while the other award is for $25,000
• 401(k) Match & Health Benefits - We invest in our team!

Requirements:

• Must be eligible to work in the United States
• Must have a source of reliable transportation
• Reading, writing, and basic math and verbal communication skills required
• Work in a hot, noisy, and fast-paced environment
• Mobility required during shifts
• Must work well under pressure
• Must be able to respond to changes or edits to orders quickly and efficiently

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Salary : $22 - $26