What are the responsibilities and job description for the Dining Room Host position at Chick-fil-A?
At Chick-fil-A, the Dining Room Host role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
The dining room host is typically the first point of contact for our guests upon entering the restaurant. We always greet our guests with a warm welcome. In this position, you will be responsible for making guests feel comfortable in our restaurant and fulfilling their needs. Offer refills, clean tables, check bathrooms, stock condiment bar, and maintain a clean dining room.
Position Type:
- Part-time
Our Benefits Include:
- Free employee meals
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- IRA program
- Insurance available after one year of employment
- Scholarship opportunities
- Competitive pay
Dining Room Host Responsibilities:
- Smile
- Speak in a friendly tone
- Always say \My Pleasure\
- Great interpersonal skills
- Genuine smiles and hospitality
- Going above and beyond to make every guest feel welcome
- Follow restaurant safety and cleanliness guidelines
- Make emotional connections with guests
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on their feet for several hours at a time
- Re-stocking the condiment bar
- Cleaning tables
- Taking out trash
- Maintaining a clean and safe environment in the dining room and restrooms
- Adhere to Chick-fil-A Glenmary rules and dress code at all times
- Following health department rules and guidelines at all times
Qualifications and Requirements:
- Consistency and reliability
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
- Able to work weekends
- Have the ability to lift and carry 5-20 lbs on a regular basis
- Have the ability to stand for long periods of time
This position requires serving guests in the dining room, refreshing beverages, cleaning tables, re-stocking the condiment bar, maintaining a clean and safe environment, and standing on your feet and walking around for 3-6 hours per day depending on the shift.
Working at a Chick-fil-A® Glenmary is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Chick-fil-A® Glenmary is owned and operated by Ed Bowles. We strive for great service for our guests, and a warm and inviting environment for our team members.
Benefits:
- Flexible schedule
- Referral program
Job Type: fulltime, parttime
Schedule:
- Monday to Friday
- Weekend availability
Education: No education required
Work location: On-site