What are the responsibilities and job description for the Dinning Room Host/ Hostess (must be 18 years old or older) position at Chick-fil-A?
We're looking for our next great Dining Room Hospitality Team Members!
The Hospitality Team Member provides a level of customer service that exceeds our customer's expectations by being attentive and courteous. The Dining Room Hospitality Host/Hostess carries specific 2nd mile service duties,
- Greeting each guest with a smile and a warm welcome
- Multi-tasking and doesn't wait to be told what to do
- Understanding what it takes to get the job done right
- Collaborating well in a Team environment to get things done collectively and positively
- Being flexible and serving the needs of the guests, team, and restaurant
- Displaying a servant’s heart in all areas
- Genuinely caring for every guest and Team Member
- Helping guests who need assistance, such as retrieving high chairs, carrying orders to tables, refreshing beverages, grabbing more sauces, etc.
- Ensuring the cleanliness of the dining room and restrooms
- Connecting with guests through conversations and 2nd Mile Service
- Must be able to work the following shifts, 10:30am-5pm, 3pm-9:00pm
At Chick-fil-A, the team member role is more than just a job, it’s an opportunity. Team members gain life experience that goes far beyond just serving a great product in a friendly and fun environment. Chick-fil-A is an opportunity for people of all ages and backgrounds. We are looking for both full-time and part-time team members. Team members must be available a variety of weekdays and on both Friday and Saturday. We are looking for hard-working, team-oriented, friendly and honest people. Perks of being a Chick-fil-A Team Member include flexible hours, competitive pay and a positive atmosphere!
REQUIREMENTS
- Must be at least 16 years of age upon hire date
- Must be eligible to work in the United States
- Must have a source of reliable transportation
- Reading, writing, and basic math and verbal communication skills required
- Mobility required during shifts
- Must work well under pressure